Senior Patient Booking Co-ordinator
2 weeks ago
We are looking for a motivated and flexible Senior Patient Booking Co-Ordinator to contribute to the delivery of high quality care to our patients. Dermatology and plastics are a very busy specialty providing surgical procedures for a wide range of conditions. You will be responsible for arranging admission dates in line with treatment plans, whilst balancing the need to adhere to National and local targets, including cancer waiting times. You will also have line management responsibility for a team of booking co-ordinators.
Data input skills would be advantageous, as daily tasks will include adding patients to the electronic Waiting List and validation of electronic pathways.
You will have good communication skills and will be responsive to the needs of the service.
You will be a point of contact for patients, speciality teams and other departments for all enquiries relating to patient admissions.
An awareness of theatre capacity issues would be advantageous however close working relationships with Consultants, Booking Co-Ordinators and the Admin and Performance Co-ordinator will ensure smooth running of the service.
Our teams work hard to be flexible and promote a health work/home life balance and so agile working options are automatically considered for all roles within the Trust. Talk to the Recruiting Manager about what this means in practice for you.
Your package with us includes a lot more than just your pay and here are a few of the additional benefits that are available to you as an employee:
Access to the NHS Pension Scheme
Generous Holiday Entitlement, starting at 27 days a year (for full time workers) plus bank/public holidays
Free staff car parking on all our hospital sites during this financial year
In-house Physiotherapy Services
Career development and training opportunities
Emotional Wellbeing Service covering a range of online support, access to mobile apps and 24/7 counselling services
Subsidised meals at our hospital restaurants
Access to exclusive discounts, cashback and vouchers via NHS Discounts and Blue Light Card
If you share our values and vision and are passionate about working with people on what matters to them, you could be a real asset to Team North West Anglia
Following the introduction of our Agile and Flexible working policy we will be adding the following wording to all our adverts.
For more details on the main responsibilities please refer to the attached Job Description and Person Specification
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