Hotel Head Housekeeper

6 hours ago

StratforduponAvon, United Kingdom The Welcombe Hotel Full time

**Free Meals on Duty + **Competitive Salary + Free Parking + Company Discounts and Benefits + Uniform + Training & Development Opportunities + Discounted stays across all Michels and Taylor properties + Refer a Friend Scheme + Employee Rewards**

**£1000 Loyalty Bonus after a successful 6 month probation period**

The Welcombe is a calendar country house located on the edge of Stratford-upon-Avon. The Hotel holds 85 bedrooms and 7 spacious apartments for groups, a Spa with hydropool, an 18-hole championship golf course and acres of landscaped gardens which make for picture perfect wedding memories.

**Under new management and new ownership**

We are currently recruiting a Head Housekeeper to join us at The Welcombe Hotel. As Head Housekeeper you’ll be at the heart of managing our hardworking housekeeping teams to make sure every guest has the best possible experience.

**The role**:

- Ensuring guest bedrooms are cleaned and checked ready for check-in time
- Ensuring our guests are well looked after at all times and that any requests/comments made are acted upon immediately to the satisfaction of the guest
- Organising the day to day operations to ensure the efficient functioning of the Housekeeping Department
- In conjunction with the Rooms Division Manager and Financial Controller, planning and controlling the budget and expenditure for the year to maintain the department
- Ensuring all housekeeping staff attend all training sessions and that e-learning is completed
- Ensuring rotas are completed and that each shift is covered appropriately at all times
- Ensuring that all Housekeeping and Laundry staff are fully trained
- Recruitment and training of Housekeeping staff
- Holding departmental meetings to ensure that regular communication of hotel information is passed on to the staff
- Conducting reviews and yearly performance appraisals
- Working directly with the Maintenance Department for the upkeep of bedrooms
- Liaising with suppliers, making sure we have the right equipment for doing the job
- Stock control and managing stock takes
- Conducting Duty management shifts
- Have a positive attitude
- Good communication skills
- Committed to delivering a high level of customer service
- Flexibility to respond to a range of different work situations
- Ability to work on their own or in teams
If you feel this is the role for you, please provide a current CV.

No agencies please

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Experience**:

- housekeeping: 1 year (preferred)

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