Income Collection Advisor

4 days ago

NewcastleunderLyme, United Kingdom Aspire Housing Limited Full time

**Income Collection Advisor**

**Stoke-on-Trent (Newcastle under Lyme) Staffordshire**

**£21,793.77** We now have an opportunity for an Income Collection Advisor to join our team to be responsible for the collection of income and to provide support to enable us to meet our objectives.

Customer-focused with experience in a debt recovery role, you will be able to negotiate with customers to develop acceptable payment plans and demonstrate a basic understanding of relevant regulations and legislation. You will have previously worked withvulnerable customers and will be able to handle difficult conversations in a calm and confident manner. IT literate, you will have well-developed, administrative and customer service skills and will be able to offer advice on welfare benefit, money management.

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