Health Club Host

**Job Ref**:GLE2318

**Branch**:The Gleneagles Hotel

**Location**:The Gleneagles Hotel, Auchterarder

**Salary/Benefits**:£28,917 per annum

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:Shifts range from 6am
- 10:30pm

**Hours per week**:39

**Posted date**:02/12/2024

**Closing date**:04/01/2025

**COME AND JOIN US...**

We are currently seeking a currently seeking a compassionate, diligent and confident **Health Club** **Host **to join our Health Club Team.

The on target earning potential for this role is £28,917 / per annum - comprising a base salary of £24,417 / per hour, plus a qualified estimate of £4,500 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

**ABOUT GLENEAGLES**

One of the world’s most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and The Times and Sunday Times ‘Hotel of The Year 2024’, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

**WORKING AT GLENEAGLES**

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ - not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here to develop a career, some work full-time, while others have a part-time schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.

Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

**Here's a bit more detail on what we see you doing in this role**:

- You’ll be the start of the guest and members journey, providing a friendly and efficient service to every guest upon arrival, and making their Wellness experience one to remember
- Attending to and handling guest enquiries in a caring and helpful manner, with a commitment to approaching any issues in a positive way
- You’ll have excellent knowledge of the facilities and services available, helping guests make decisions on the choices available, while also developing the knowledge of activities and services available to our guests across the wider estate
- Confident in dealing with operational customer feedback and communicating efficiently with The Health Club management team
- Attend monthly departmental meetings and contribute your input for continued improvement
- Building great relationships with our guest and members, as well as with your team and other departments
- You’ll help maintain accuracy of the database and help build useful guest profiles; gathering, verifying and recording guest information to allow us to create magical experiences
- Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

**The kind of person we're looking for**:

- You have pride in immaculate personal presentation through neat grooming, and maintain a professionally presented working environment at all times
- Your perspective and approach are always fresh; no matter how many times an issue has been presented to you, to your guest it’s the first time
- Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
- You have a positive “can do” attitude to solving problems in a professional and courteous manner
- A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
- You want to be part of a team that works hard, supports each other and above all has fun along the way

**What’s in it for you**:
**Time to let your hair down**
- 30 days holiday (including bank holidays) that increases with service
- Seasonal parties and local social events
- 50% discount on Food Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
- Golf Membership (with access to all 3 championship courses) for £50.00 per annum

**Treats in your pocket**
- Flexi points into your Perkboxwallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you
- Free ‘pay day’ lunch and monthly drinks offers
- A generous ‘refer a friend’ scheme

**Be our guest**
- Stay with us as a guest at Gleneagles or Gleneagles Townhous