Business Administrator
1 week ago
Position: Business Administrator
This position can be offered as an apprenticeship
Location: Harlow Bros Ltd, Long Whatton, LE12 5DE
**Salary**: Competitive Salary
Employment Type: Part-Time or Full-Time, Permanent or Apprenticeship
Hours of Work: 30 to 39 hours per week
Position Overview:
We are seeking a dedicated Business Administrator to join our team in Long Whatton, LE12 5DE. As a Business Administrator at Harlow Bros Ltd, you will play a pivotal role in supporting our sales team and facilitating smooth communication between the sales department and manufacturing teams.
What you’ll be doing as Business Administrator:
Receiving and processing customer orders, ensuring all information is accurate and complete, and liaising with the manufacturing team to confirm product availability and delivery schedules
Track order progress, ensuring timely and accurate deliveries and maintaining order and delivery schedules in the internal system, updating customer on order status as needed.
Assisting with quoting, preparing sales proposals, and responding to customer inquiries and generating sales reports, including sales forecasts, order volumes, and delivery timelines.
Coordinating between the sales and manufacturing departments to ensure that product specifications are met.
Serving as a point of contact for customers regarding order status, product availability, and delivery schedules, addressing customer complaints or issues with orders and resolve them in a timely and professional manner.
Ensuring customers are informed of any potential delays or issues related to their orders.
Maintaining up-to-date records of all sales transactions, orders, and communications with customers, generating regular reports for management, providing insights into sales performance, product inventory, and delivery metrics.
Ensuring all sales documentation (quotes, orders, invoices) is filed and easily accessible.
Your Skills:
GCSE’s at grade 4/C or above or equivalent in maths and English.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Experience with ERP systems (e.g., SAP, Oracle, or similar)
Ability to quickly learn new software and internal systems.
Excellent attention to detail and accuracy in handling orders, inventory, and documentation.
Ability to prioritise tasks, manage multiple projects, and work under pressure to meet deadlines.
Strong verbal and written communication skills.
Professional phone manner and customer service skills.
What We Offer:
Life assurance cover
Access to 24/7 online GP
10% Discount across Harlow Bros. Branches
Employee Assistance Programme
Extras retail discounts & Byond Card
Employee Referral Scheme
In House Training and Recognised Qualifications
How to Apply:
Join us at Harlow Timber Group and become a part of a company that values quality, integrity, and teamwork. We look forward to welcoming you to our team
Harlow Timber Group is a leading provider of quality timber products and building materials, committed to delivering exceptional service to our customers. With a rich history and strong presence in the industry, we pride ourselves on our knowledgeable team and our dedication to excellence.
Harlow Timber Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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