Hire Controller

4 days ago

Bury St Edmunds, United Kingdom Wernick Hire Full time

We are looking for an experienced Hire Controller to join our team in Bury St Edmunds. The Hire Controller will support the depot team in all aspects of the day-to-day running of a busy hire depot. They will demonstrate excellent customer service at all times and ensure administration processes are both accurate and timely.

**Key Responsibilities**
- Provide first-class customer service
- Prepare hire contracts, quotations and any other necessary correspondence
- Handle and record customer enquiries and source new business
- Follow up quotations and enquiries
- Prepare accurate weekly and monthly reports
- Maintain accurate and up to date records

**Skills and Experience**
- Excellent written and verbal communication skills
- Strong attention to detail
- Able to multi-task and prioritise a busy workload
- Numerate
- IT literate in Microsoft Office (Excel, Word and Outlook)

**Key Attributes**
- Committed to offering first-class customer service
- An enthusiastic team player, who engages colleagues and willingly shares knowledge and information
- Motivated self-starter
- Thorough, methodical approach
- Displays integrity in all interactions
- Ability to work effectively under pressure
- Proactive
- Expert time manager
- Highly professional, positive attitude

**What you will get in return**
- Competitive salary
- Generous holiday allowance (rising with service)
- Option to buy extra holidays
- Group pension
- Life assurance
- Annual Salary review - takes place each January
- Life Insurance 2 x annual salary
- Free onsite parking
- Employee assistance programme
- Training and progression opportunities
- Family run and well established, secure company (trading over 80 years)
- Open door policy
- Employee Referral scheme
- Benefits scheme (discounted retailers scheme)
- Corporate Eyecare Scheme through Specsavers
- Message the MD/CEO/Staff Satisfaction Survey

**No agencies please**

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company pension
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Store discount
- Wellness programme

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Work Location: In person

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