Office Administrator

9 hours ago


Ilford, United Kingdom Locktec Security Group Full time

**Locktec Security** have been established for more than 30 years. We offer a wide range of bespoke Intruder Alarms, CCTV & Access Control systems to both Commercial and Domestic properties throughout London & Essex

The Security Helpdesk provides support to both our Clients and Engineers, dealing with any customer queries, passing on sales enquiries, booking in appointments and responding to reactive call-outs, ensuring installation projects and annual maintenance calls are completed successfully.

(We have on-site Parking, due to our location Public transport is restricted).

**General duties to include**:

- Monthly service reminder letters
- Customer bookings
- Answering phones
- General Admin
- Obtaining deposits & balance payments
- Maintain Engineer diaries & installation schedules
- Generate Engineer's daily job sheets
- Customer liaison
**Personal attributes required for this role**:

- Excellent customer care skills
- Ability to think quickly & work under pressure when necessary
- An eye for detail
- Being able to understand instruction
- An upbeat ‘can-do’ attitude
- Minimum ‘Grade C’ GCSE English & Maths, preferred
- Competent computer skills, MS Word & Outlook
- Previous experience in a similar alarm based role is beneficial
- Salary dependent on previous experience

**Job Type**: Permanent

**Salary**: Up to £12.00 per hour

**Benefits**:

- Casual dress
- On-site parking
Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)
**Experience**:

- Alarm Admin: 1 year (preferred)
Work authorisation:

- United Kingdom (required)



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