Supervisor

3 days ago


Ealing, United Kingdom Cineworld Group Plc Full time

**Supervisor - Ealing Picturehouse**:
Location

Ealing

Business Area:
Picturehouse Cinemas

Job type:
Full Time Contract

Job ref:
061317

Published:
about 10 hours ago

**Picturehouse Cinemas Ltd**

**Supervisor - Ealing**

We are looking for an experienced and enthusiastic Supervisor who can bring a passion for excellent customer service to this exciting venue. As a Supervisor, you will be out there on the floor of the cinema living our value of _‘Nothing is too much trouble’_ and supporting the Customer Service Assistants in delivering exceptional service. In addition to this you will be supporting the cinema Duty Managers is the smooth daily operation of the cinema.

Coming soon to Ealing, this state of the art 900 seat cinema is the latest addition to Picturehouse. With 8 luxurious screens, ground floor cafe, and upstairs bar, Ealing Picturehouse is set to be _the_ place to watch the best in cinema in West London.

Please note there is a requirement to work 40 hours per week over any of the seven days with regular work in the evenings and weekends.

In return we offer an incredible package of staff perks with something for everyone, this includes:
Competitive pay, double pay on bank holidays, sales bonuses, late night working allowance, unlimited free cinema tickets, free guest tickets, free Cineworld tickets, free hot and draught soft drinks, food & drinks discounts, eye care vouchers, paid breaks, increased pension contributions, cycle to work scheme, career development opportunities, company sick pay, employee assistance plan, and free 24/7 virtual GPs.

Responsibilities include but are not limited to:

- Cash Handling (Including Reconciliation)
- Food Handling and Stock Control
- Use of Technology (e.g. IT Systems, Till Operations, Telephones)
- Increasing Sales
- Maintaining Standards
- Dealing Face to Face with Large Groups of People
- Addressing and Resolving Complaints
- Induction and Training of Customer Service Assistants
- Coaching Customer Service Assistants
- Monitoring Compliance and Maintaining Standards

We’re passionate about our People and their career aspirations. If you see yourself as a Duty Manager of the future we have the development opportunities and training to support you in that aspiration.


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