Human Resources Officer

**PERSONNEL SPECIFICATION**

**Job Title**:Human Resource Officer

**ESSENTIAL CRITERIA**

Applicants must have:

- Third level qualification in Human Resources or a related discipline (or equivalent),

2 years’ experience in a dedicated generalist Human Resources role

**OR**

3 years’ experience in the last 5 years in a dedicated generalist Human Resources role.
- Experience of working with Computerised HR systems
- IT literate and competent with all Microsoft office packages
- Experience of managing recruitment and selection process
- Strong employee relations background (experience in
- policy development & implementation to promote good employee relations/staff engagement experience/ advising and guiding managers to correctly manage conflict resolution/ grievances/disciplinary process.

**DESIRABLE CRITERIA**
- Previous experience of Health & Social Care T&Cs
- CIPD Membership

**SKILLS - THESE WILL BE ASSESSED AT INTERVIEW**
- Demonstrate a Sound understanding of HR processes and current employment law.
- Excellent interpersonal and communication skills
- Ability to work on own initiative and prioritize workload.
- Sound understanding of Employee Relations evidencing sound working relationships with staff at all levels of the business.
- Experience of producing accurate and timely management information
- Proven ability to lead and manage a team.

**Applicants please note**:

- Whilst elements of the essential criteria of the Personnel Specification will form the basis for shortlisting, these may become more stringent by introduction of desirable criteria (if stated)._

(** this relates only to any person who has declared that they have a disability, which debars them from driving).

**GP FEDERATION SUPPORT UNIT**

**JOB DESCRIPTION**

**POST**:Human Resources Officer

**LOCATION**:Derry / Omagh GP Federation offices

(Ability to work remotely max of 2 days per week)

**RESPONSIBLE TO**:Deputy Manager

**ACCOUNTABLE TO**:Western FSU Manager

**JOB SUMMARY**

The position will be that of Human Resources Officer in the Western Federation Support Unit (WFSU).

The post holder will provide high-quality Human Resource (HR) and employee relations advice and support across the Western FSU geography.

The postholder will act as a first point of contact for all HR-related queries from employees, senior staff, and Board of Directors.

He/she will take the lead in developing the Western FSUs range of Human Resource services to member Federations and be responsible for ensuring appropriate Human Resource governance, reporting systems and policies and procedures are in place to facilitate the rapid growth of the organisations.

Regular travel across the two-member Federation offices will be required with mileage allowance.

**KEY DUTIES / RESPONSIBILITES**
- Assist in the development, implementation, and evaluation of a Human Resource Strategy inclusive of a Learning & Development plan, to build capacity and equip the Western FSU to achieve its core objectives.
- Support the development of the WFSU’s/member Federations annual business plans and related Key Performance Indicator (KPIs) Is to include information gathering and performance analysis reporting.
- Responsible for the collation and production of performance information dash boards on a range of HR quality indicators as agreed by the Board of Directors.
- Building on existing structures be responsible for an annual review of corporate induction programme and HR mandatory training programmes updating in line with any legislative changes.
- Responsible to ensure any changes to such programmes are communicated effectively and efficiently to all staff.
- In conjunction with line management, support the development and implementation of an annual suite of training and development workshops ensuring resources are available to all staff undertaking such training and development.
- Responsible for the maintenance and development of the HR IT (IRIS Cascade) system ensuring all staff have training on the appropriate level of access and use of the system.
- Oversee the administration of standardised HR documentation.
- Provide support and guidance to managers and directors regarding the correct processes to follow when managing issues such as grievance, discipline, and other performance related matters.
- Provide expert HR advice to senior staff and Directors on a range of HR issues including employment legislation and employee relations matters.
- Coordinate annual Employee Engagement Surveys to gather, analyse and present key employee engagement metrics to senior staff and Directors.
- Assist in the development and implementation of procedures to support the management and monitoring of employee performance and mandatory training requirements.
- Oversee and manage the recruitment and selection process ensuring consistency across the Western FSU geography.
- Fully utilise Iris Cascade to develop and maintain relevant HR trackers in order to provide regular rep