Assistant Duty Controller
2 weeks ago
An opportunity has arisen within VolkerRail for the recruitment of an Assistant Duty Controller to join the Volker Rail Control Centre team based in Eagre House, Doncaster.
**Key accountabilities**:
Full training will be given to carry out the following duties:
- Validation of planned safe systems of work for people working on or near the line through VRCC systems for:
- Designated Person
- Safe Work Leader 2 (including Recording of Safety Critical Communications)
- Line Blockages
- Validation of On Track Machine Drivers Booking On Arrangements for receipt of operational safety information and fit for duty checks.
- Facilitation of a Working Hours Exceedance Risk Assessment with the employee and On-Call staff with details recorded within the VRCC systems.
- Real time monitoring of close calls received and escalation of medium and high potential close calls in line with the ‘on call’ / command and control process.
- Escalate close calls that require further action by the client via their appropriate systems.
- Provision of information required for investigations in line with Data Requests
- Issue of the 24-hour ECO Online Event Report
- Issue of the Network Rail National Ops Report
- Issue of the OTM Production Performance Report
- Issue of EWR working plans
- Act at the single point of contact for the reporting of all injuries, incidents, complaints, trespass/security and road traffic collisions.
- Ensure a quick assessment of the nature of the call and gather vital information about the situation.
- Ensure an accurate, professional, and concise account of the report is inputted to the company’s incident reporting system ECO Online.
- Maintain accurate contact details for clients, projects and on call managers for the communication of issues.
- Facilitate the handling of out of hours emergency accommodation or travel requests
- Assistance in coordination of communications review groups/ reports
**Skills & experience**:
- English, Maths - GCSE pass or above
- HSQE awareness
- Working with MS systems - excel, outlook, word etc
- Ability to use computers
**Other**:
The position will work on a 12 hour day and night shift rota equating to 40 hours per week (details of the roster can be provided on request).
VolkerRail Group offers a competitive salary and attractive benefits that includes pension, performance related pay, and other benefits commensurate to your skills and experience.
**Committed to equality of opportunity and diversity.**
**Location**:
The position will be based at our Head Office in Doncaster.
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