Volunteer Retail Assistant
1 week ago
**Role summary**
To work as part of a team and assist the shop manager to maximise income from the sale of donated goods.
**Main duties of the role**
- Customer service
- Operating till & cash handling
- Signing customers up to Gift Aid scheme & inputting gift aid data if required
- Preparing donated goods for sale
- Ensuring recyclable goods are put in appropriate place
- Pricing as outlined by the shop manager
- Display and merchandising (may include transferring items from one display to another)
- Stock control
- Sort donated goods (this will include lifting or moving moderately heavy items such as sacks of donated clothes or boxes containing books)
- Light cleaning duties and using an iron or steamer to press donated clothes
- Researching and online listings as required
- For coffee shops - operating coffee machines and clearing tables
Ensure food hygiene, health and safety and fire regulations are adhered to at all times
**Knowledge & experience required**
- Customer service experience
- Ability to handle customer complaints
- Cash handling
- Excellent communication skills
- Previous experience of working or volunteering in a retail environment desirable
- Computer literate
**Job Type**: Volunteer
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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