Ecommerce Merchandising Coordinator

**Your role in a nutshell**:
**More about the role**:
Responsbile for the Global catalogue setup and maintenance to ensure a full product range is available for all markets globally.

Owns the Global NPD set up populating data and syncing to multiple catalogues. Inclusive of any local market neunaces.

Commnicates relevant E-commerce updates and changes to key stakeholders.

Supports the E-commerce Merchandising Manger in the NPD Process to define deadlines for briefing, signing off and the delivery of content.

Collaborates with Brand and the Creative Studio to ensure all information is delivered on time, fit for purpose and accurate.

Day-to-day maintenance of market product catalogues, actioning product updates in conjunction with Supply Chain; including discontinuation of old products, GTIN changes and Phase in/ Phase out of product variants.

Ownership of category and editorial page url tracker to keep consistency globally.

Ownership of editorial content page tracker, to monitor where products are featured across the website content and keep these updated when required, working alongside market teams.

Responsible for the continual Global E-commerce content improvements and updates in the following areas:

- PDPs - Populating existing PDPs with new available images, correcting/adding images/video whilst ensuring product image enrichment & fixes.
- Technical ingredient updates.
- Product content optimisation - Updating product descriptions, bullets, how to use and facets as continuous on-going improvements/updates.
- Product optimisations - Working with the Market Web Ops teams on the maintenance of product carousels, regime buying, perfect partners etc..
- Facet optimisation - Defining the model for facet/value experience, refining values, arranging population via relevant teams and rollout across sites whilst removing redundant values, duplications, redundant facet holders.

**What we look for**:

- Highly operational with strong organization and communication skills
- Data driven and be able to work with data
- Confident at using new systems
- Strong Excel skills
- Passionate about Digital / E-commerce
- Skilled in handling many assignments simultaneously in a fast-paced environment while maintaining attention to detail
- Able to build strong relationships and be a team player
- Proactive, positive and driven individual
- Have a solution orientated approach

**The Body Shop**:
When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about keeping it real, in every way possible. Our activist roots remain a huge part of everything we do, from our iconic window posters to our vegetarian products to our infamous campaigns. We’re never afraid to stand up and speak the truth. We like to do things a little differently around here.

The Body Shop, along with Aesop and Natura, is part of Natura & Co, a global, multi-channel and multi-brand cosmetics group that is committed to generating positive economic, social and environmental impact. Group owner Natura is Brazil's number one cosmetics manufacturer. Sustainable development has been the company's guiding principle since it was founded in 1969. In fact, this is an incredibly exciting time for The Body Shop. We’re fighting for what we believe in now more than ever. No holding back. Breaking the mould has always come naturally to us, and we need someone who’s not afraid to mix things up.

**Diversity and Inclusion**:
**Benefits**:
a 6% contributory pension plan (that rises with loyalty)

23 days holiday plus bank holidays - time to refresh and recharge

1 Self Love Day - An extra day off per year to recharge and focus on what you love to do most

3 additional days a year to volunteer in the local community to support the causes you feel most passionate about

Discretionary bonus scheme

LOVE Money - Money from us to spend on YOUR wellbeing - pamper yourself on us. Every year.

50% employee discount on our products and access to sample sales

Access to Perks at Work, our online shopping channel with exclusive deals & discounts

Access to our Nourish platform, where you have access at certain times of the year to fantastic benefits such as; Buying/Selling holiday, Pension Top Up, Private Medical Insurance options, Green Car Benefits, Cycle To Work scheme, Techscheme, On site nursery (for Littlehampton colleagues), and much more

Life Assurance

EAP (Employee Assistance Program) - We work with experts to support you on all aspects of your Wellbeing: Physical, Mental and Financial.

AND - we have also implemented Hybrid working into our HQ’s in London Bridge and Littlehampton, West Sussex, where our teams spend 4 days a fortnight.