Renewal Representative

1 week ago

Bracknell, United Kingdom NetScout Systems, Inc Full time

**About NETSCOUT Systems, Inc.**:
Headquartered in Westford, Massachusetts, NETSCOUT has over 2,500 employees and offices across the globe. NETSCOUT serves the Global 5000 enterprise community as well as government agencies and telecommunications service providers.

The Renewal Representative is responsible for driving renewals and closing of maintenance/service/license contracts covering Africa and enterprise business in the Middle East and achieving quarterly sales goals primarily working with Local Partners and coordinating activity with local Account Managers.

**Essential Duties and Responsibilities (Other duties may be assigned)**:

- Renew, up-sell and close maintenance renewal contracts for a specified region
- Identify up-sell opportunities to larger/newer NETSCOUT products and relay to field AM’s
- Monitor and review renewals regularly utilizing online tools and reports to track progress
- Quote renewals 60-90 days in advance of expiration using internal system (Oracle/Netsuite)
- Generate monthly forecasting of maintenance renewal; responsible for forecasting renewal l opportunities within assigned region
- Ensure all opportunities are captured in our CRM Database (SFDC) with correct sales stage, close date, and value
- Maintain complete and accurate records of all maintenance renewal activity

**Education Requirements**:

- Bachelor’s degree or in Business administration or equivalent

**Experience Requirements**:

- 3-5 years sales experience in sales or sales support role
- Experience working on renewals in excess of $100K
- Demonstrated ability to achieve or exceed quarterly and annual maintenance renewal quota target
- Must be self-directed team player with ability to work in a fast-paced environment
- Results-oriented, self-starting, highly motivated
- Excellent written and verbal communication skills
- Collaboration, critical thinking and team-building skills a must
- Proficiency in MS Office (Word, Excel, Outlook)
- General knowledge of NETSCOUT's product & service offerings and sales organization hierarchy a plus
- Experience selling within high volume transaction organization within the software and/or hardware industries a plus
- Oracle Service Contracts experience a plus

**Physical Demands**:
While performing the duties of this job, you will regularly be required to talk or hear. The employee frequently is required to stand; walk; use hands to type, dial, or handle; and reach with hands and arms.

**Additional Information**:
The people behind our products are responsible for our company's success, and we take your career ambitions seriously. As a NETSCOUT Systems employee, you'll enjoy a generous benefits package in the UK, including contributory pension, life and critical illness cover as well as the option to have private medical and dental cover.

NETSCOUT Systems, Inc. is an EEO/Affirmative Action Employer.

**Requirements**:

- Job Type
- Full-Time
- Location
Bracknell
- Preferred Language
- English
- NETSCOUT is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Read our EEO Policy Statement here. If you’d like more information on your rights under the law, view the Know Your Rights poster and Pay Transparency Nondiscrimination Provision poster.

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