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Credit Controller
2 weeks ago
Are you confident on the telephone? Do you enjoy a challenge and thrive in a busy and friendly team environment? Do you have good knowledge of Credit Control and are now looking for a new role in a business where you can develop your career?
If your answer is 'yes' to all of these, keep reading.
Want to know a little about us?
At Novuna Business Cashflow, we help companies realise their ambitions through fast, flexible finance solutions. Our customers are incredibly diverse, from small family businesses to fast-growing start-ups.
We're proud to be a **Top 50 Inclusive employer**, and we're number 15 in **Glassdoor's Top 50 Employer** list.
What does the role involve?
You will be apart of our talented credit team where you will consult and gain the support of the key stakeholders, in particular customers, clients and our internal team. You will find the role really interesting and enjoy the fact that no two days are ever the same.
**Some of your key duties will include**:
- Delivering a high quality customer service, ensuring all dealings with client accounts are based on ‘Treating Customer Fairly'
- Proactively managing clients and supporting your manager to identify improvements which will enhance the customer experience
- Credit control, chasing debt, supporting clients and internal stakeholders - Strong people skills with the ability to take initiative whilst relationship building.
- Ensuring departmental procedures are followed within the agreed timescales with the ability to manage varying workloads.
What are we looking for?
You may have worked in credit control for just a short period of time and that's fine We encourage ideas, so you will enjoy speaking up and sharing your suggestions.
Also, we're looking for the following:
- Excellent communication skills
- Able to work under pressure and manage own workload
- Ability to engage when requiring help
- IT literate and confident with learning new and multiple systems
What can we offer you?
At Novuna we take our people promise seriously. If you join us, you'll have a chance to make a difference, opportunities to learn, and time to shine.
In addition to a market-benchmarked salary and excellent bonus scheme, our offer to you includes:
- Flexible hybrid working
- 25 days' holiday, plus bank holidays and the option to buy/sell 5 days
- Full wellbeing package including BUPA, digital GP service, 24/7 employee assistance, plus wellbeing events throughout the year
What's the next step?
Novuna is a consciously inclusive employer, and we encourage applicants from all backgrounds.
**#LI-Hybrid
