Apprentice - Level 3 Business & Administration
1 week ago
We are looking for a dynamic, customer focussed individual to be part of our Service Delivery team. You will have the opportunity to both work in and learn about a variety of Council Services delivered by our casework teams including Revenues and benefits, Environmental Health or Housing. Experience in any of these areas would be desirable however what is essential is that you have:
- A strong customer focus
- A positive “can do” attitude to help us deliver the highest standards of service to our customers
- Good IT skills and the ability to learn new systems quickly
- Attention to detail, with good levels of accuracy
**About this role**
This is an exciting opportunity to be part of a forward-thinking local authority based within Maldon, accessible by local bus routes.
As an apprentice for Maldon you will develop within a professional working environment with managers support to enable a focus on self-development, opportunities to develop, room for progression and training.
In this role you will be required to:
- Deliver excellent customer service (Both internal and external)
- Ensure strict confidentiality is maintained, and data protection rules are followed
- Promote and Support Customer Self Service where appropriate
**About the Qualification**
The Business Administrator Apprenticeship Standard at Level 3 is a qualification that combines the knowledge, skills and behaviours required of the standard and includes functional skills in maths and English.
Delivery will be in the workplace with an assessor or coach through a combination of assessing, coaching, training and mentoring.
The minimum duration on the apprenticeship is 18 months, with an additional 3 months for an externally assessed end point assessment. A total of 21 months plus functional skills if required.
**Find out more about the qualification here **Career Track - Apprenticeships | Tendring District Council (tendringdc.gov.uk)
**For an informal discussion about this position**
For further information about the role, please contact Luke Daley: 01621 854477 or download and read the job description.
**To apply**
**It is Council policy not to respond to applicants who have not been shortlisted for interview. Therefore should you not hear from us within 3 weeks of the closing date, please assume you have been unsuccessful.**
**Job Type**: Apprenticeship
**Salary**: £4.81 per hour
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