Customer Experience Specialist

2 weeks ago


Tadworth, United Kingdom Tate Full time

**Customer Experience Specialist** Salary £24,000

We are searching for someone that is looking to join a successful company based in **Tadworth** and play an extremely important support role for the business which is within their **Customer Experience Specialist** team. Maybe you have been working within another position incorporating customer service and accurate administration, if so, this could be the perfect opportunity for you to put both elements together and workfor a world leading company.

The environment is fantastic, and this client have gone from strength to strengththey are expanding, and therefore the Customer Experience team needs your help

**The Role**:

- You will be on the front line of the business, speaking to a variety of customers including internal and external.
- Dealing with requests and updating the company system or forwarding onto the correct department.
- Using the company system, you will accurately input new data and follow processes to make sure time critical actions are completed when necessary.

**The Person**:

- Strong Customer Service experience within any industry (preferably financial services).
- High attention to detail.
- Experience of working in an on-line environment using instant messaging and other online help chat facilities as communication methods with customers.
- Logical thinker with a passion for customer service and also for solving problems quickly.

**The Benefits**
- Bonus scheme
- Attractive pension scheme
- Private medical cover
- 25 days Annual Leave + Bank Holidays
- Unrivalled on-site facilities including food and gym
- Parking on-site
- Genuine career progression

This company is one where hard work is rewarded, if this all sounds like a place you would like to be a part of, please get in touch with us.

Tate is acting as an Employment Business in relation to this vacancy.



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