Training & Competence T&c Consultant

**_Salary is between £35,000 and £40,000 (dependent on qualifications) Plus £550 per month car allowance._**

We are currently looking for a **Training & Competence (T&C) Consultant** to join our **Business Support Team.**

The role is full time (which at Tenet is 35 hours per week).

In this role you will provide support, and supervise, coach, and develop all Registered Individual’s (RI’s) within your portfolio of firms in accordance with Tenet’s T&C Scheme and operational requirements. Another key responsibility and opportunity withinthe role is to identify and provide business development support to implement growth opportunities for your members.

**Why is Tenet a great company to work for?**

At the Tenet we think it's really important our people enjoy coming to work. We're a fun, friendly, flexible employer and we were delighted to make it into the 2020 Top 75 Places to Work in Yorkshire and the Humber. We have also been awarded a 1-star accreditationby Best Companies for having high levels of employee engagement. We like to work hard, and play hard, and our performance related pay structure means the more you put in, the more you get back

In terms of what we do, we are an award winning Independent Financial Adviser support group with over 25 years industry experience. We provide a wide range of services that enable us to provide quality financial advice and services to meet the requirementsof our clients.

**What you’ll be getting up to in more detail**:

- Ensuring the smooth and effective delivery of proactive account management, T&C oversight and support services to network members
- Identify and provide support to implement growth opportunities through the regular review of Firm’s Business plans
- To support, coach, monitor, observe and give feedback to advisers to develop competence
- To analyse management information on advisers with the view to highlighting trends and shortcomings in systems and controls, offering solutions to identified issues
- Deliver a consistent message with regards to business quality in line with Tenet’s procedures
- To identify key risks to the business and to suggest / implement appropriate solutions
- Resolve queries raised in a professional manner by taking full ownership for every query and dealing with them professionally following the customer care management process
- Regular meetings with allocated advisers and analysing of KPI information

**You will be able to demonstrate the following skillsets**:
**_Essential for the role_**
- Excellent communication skills, both oral and written
- Well-developed interpersonal and coaching skills
- Enhanced ability to develop client relationships, challenge and explain processes and services, break down barriers whilst influencing others
- Ability to interpret and appropriately act upon KPI data, internal policies, taking a risk-based approach
- Excellent customer services skills
- Ability to work under pressure

**_Desirable for the role_**
- QCFL4 & CeMAP or studying towards. Study support can be provided to attain this within a realistic time frame.
- J07/H15 is preferred but study support can be provided to attain this within a realistic time frame.

**Some of the benefits our people love are**:

- 35 hour working week
- Half day holiday for your birthday
- An annual performance-related bonus and salary review;
- 25 days holiday as standard, rising to 28 with length of service (and the option to buy or sell up to 5 days), PLUS bank holidays;
- Access to our flexible benefits and staff discounts platform, TenetFLEX;
- 5% Employer Pension Contributions, rising to 7.5% with length of service
- Company-funded Income Protection and Life Assurance Cover;
- Enhanced Maternity and Paternity policies;
- Access to our free Employee Assistance Provider (EAP);
- Fee-Free Financial Advice, including mortgages and insurance;
If this role is of interest and you think you have the relevant skills and experience, we'd absolutely love to hear from you