Admin Support Assistant

2 days ago

Ashford, United Kingdom Pirtek Ashford Full time

We are looking for a Admin Assistant to join our busy group of companies to perform general administrative tasks.

Pirtek is the market leader in the field of onsite hydraulic hose replacement. Established over 30 years ago in Crawley, we specialize in mobile on-site service and replacement of hydraulic and industrial hose and fittings.

**Key Functions & Responsibilities**
- Administrative support to the franchise
- Administrative duties could include;
- Taking job instructions from customers and entering info on Pirtek systems
- Contacting customers for purchase order numbers or other info
- Contacting customers to request payment for work done
- Liaising with staff regarding info required for works orders and invoices
- Ordering and processing of stock
- Assistance maintaining ISO records
- Assisting with the preparation of financial reports
- Assisting your line manager with general administration
- Ensure work is done in a timely manner
- Ensure any communication from customers is effectively handled including complaints

**Skills and Competencies**
- Good numeracy skills
- Good communication skills both orally and written
- Good telephone manner
- Good organisational skills
- Good computer skills, particularly with Microsoft Word and Excel
- Always present yourself in a professional and courteous manner to all
- Ability to follow systems and procedures consistently and methodically
- Ability to work in a ‘robust’ manual/engineering environment
- Ability to work in a small organisation that expects a flexible work attitude
- No heavy lifting or other manual work is required

**Work Experience**
- Some admin experience preferred
- Some customer contact experience preferred

**Educational and Qualificational Requirements**
- GCSE in English and Maths

**Job Types**: Full-time, Permanent

**Salary**: £19,500.00 per year

**Benefits**:

- Company pension
- On-site parking
- Private medical insurance
Schedule:

- Monday to Friday

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