Technical Permit Lead

**Duties/Responsibilities**: **Location: Reading, Berkshire** **Salary: £45,000** **Working hours: 8am - 5pm, Monday - Friday** **Benefits: Car Allowance, 25 Days Holiday + BH, Company Pension, Flex Benefits (EMCOR UK discount scheme)** **About EMCOR UK**: ***At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. **Role overview**: Ensure the delivery of effective Permit (ETOWSA) control across Mechanical Services Maintenance, Electrical Services Maintenance, infrastructure maintenance and Fabric inspections within the Thames Water contract. Review and Audit compliance within the contract deliverables and KPIs ensuring that EMCOR are compliant in respect of Permit to Work (ETWOSA) across all Thames Water Sites for self-delivery, supply chain and projects. Proactively auditing the self-delivery and supply chain delivery across the contract in respect of Key KPI’s and Statutory Legislation. Lead and manage the Account Permit Team in relation to all aspects of people management and service delivery **What you’ll do**: - To lead and develop the EMCOR UK maintenance team through effective communication, training, and development, to ensure compliance across the Thames Water estate. - Oversee and manage the Permit Process to support the progress of the planned maintenance and remedial works, while ensuring Thames Water Permits (ETWOSA) are in place for all works - To lead the account interactions with the ETWOSA process and be the central support and Centre of Excellence for all stakeholders both internally and externally in all Permit related matters managing the Permit team to ensure we are consistent and compliant in all Permit submissions - To review and audit works across the account to ensure they are completed to the satisfaction of the customer, regulatory authorities and meet the contract KPI’s with a proactive approach to review - To provide an overall view of the ETWOSA compliance across the Account and be able to demonstrate an audit trail and monitoring of EMCOR compliance in relation to the ETWOSA process. - Monitor risk through appropriate risk management including but not limited to Commercial, H&S and Operational risks, highlighting to the Compliance Manager when relevant. - Working in unison with key stakeholders across the account to monitor maintenance performance and to ensure continuity and compliance across the Thames Water estate. - Own, maintain and lead all initiatives in relation to ETWOSA by identifying and implementing ways in which services can be improved to maximise value and minimise cost, risk and downtime. - Effective use of CAFM, EMMA, AMT as per our standard operating procedure. - Ensure all PPM, reactive and extra works are completed in line with contract SLAs, KPIs and Thames Water requirements. - Oversee the management of all logbooks ( where they are used ) ensuring they are always up to date and compliant. - Ensure a sufficient AP and CP structure is in place. - To Manage the Permit Admin Team in relation to the day to day operation and people management - To Manage our self delivery L8 Compliance Engineers in relation to the day to day operation and people management and development - Robust management of the Managed Fund and Quoted Work processes. - Constantly review processes to ensure operational excellence. - Proactively monitor KPI and SLA performance so that any issues are resolved. - Review and updating of Business Continuity Plans across the account. - Full ownership of audit process and inspections. - To complete relevant reports as directed by the Senior Account Management Team. - To comply with EMCOR UK’s Health, Safety and Wellbeing policies and procedures are always maintained. **Person Specification**: **Who you’ll be**: - Pivotable technical management role within Thames Water contract. - Technically qualified, minimum HNC/HND, in appropriate engineering discipline. - Thorough technical knowledge, plus relevant working e