Medical Receptionist/call Handler
7 days ago
**JOB DESCRIPTION.**
**Job Title**: GP Receptionist.
**Report to**: Practice Administrator.
**Job Summary**:
To assist with the smooth running of the reception area within the practice. Presenting a positive, can-do attitude and a friendly image to all our Patient’s and outside agencies, in person and over the phone.
**Main Duties**:
- To ensure all telephone calls are managed appropriately and within a timely manner, making appointments on System One, by processing appointment requests for on the day and routine appointments from patients in person and on the telephone.
- To manage the flow of patients arriving at the reception desk, for appointments, prescriptions, or queries in a timely manner.
- To ensure that repeat prescriptions are generated accurately and efficiently, within the 48 hours specified by the practice.
- Dealing with Patient tasks appropriately.
- Opening and sorting the surgery post, ensuring it goes to the correct personnel. Scanning incoming correspondence, including patient clinic letters.
- Liaising with all teams within the surgery. always Ensuring confidentiality and attention to detail at all times.
- Covering for other Reception team members may be required for sickness and annual leave.
- Ensuring building security/premises at the end of the day and ensure the building is totally secured, internal lights off and alarm activated.
- To carry out any other duties agreed between employee and the practice to ensure the smooth running of the practice.
**Job Types**: Full-time, Part-time
Part-time hours: 16-37.5 per week
**Salary**: From £9.50 per hour
Schedule:
- Day shift
- Monday to Friday
COVID-19 considerations:
Given the nature of the business it is still required within the NHS for all staff to wear face masks during working hours. Evidence of Covid vaccines are required.
Ability to commute/relocate:
- Corsham, SN13 8NA: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
**Experience**:
- Medical Receptionist: 1 year (preferred)
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