HR Operations Coordinator

1 week ago

Bristol, United Kingdom Zenzo Digital Full time

Our client is the largest group of its kind in Europe who have grown quickly through friendly acquisition. They are currently in 20 European countries and recently broke into North America to become the fastest growing business of their type in the World. They are in the middle of a European wide HR Transformation Programme affecting People, Processes and Technology. The new technology is Ceridian Dayforce. As part of this transformation, they have created a temporary Shared Service function for all HR Operations whilst users adapt to the new system and until they shape and deliver a new fit for purpose HR Shared Service Centre in October. A new Head of PeopleServices has been recruited to start at the end of May for a wide remit but to include shaping and implementing the new shared service, but they also want to upskill their HR Operations resource to assist employees now on a broad range of HR topics and helpguide them through the new system. We therefore need 3 x People Services/HR Operations Advisors. Here is a flavour of some of the tasks: - Answering queries from the business on a broad range of HR Operational areas and in time, assist them with "how to" within Dayforce - Provide input, admin and implementation for new HR Shared Service Centre processes and other HR processes and to document - Testing Case Management Tools to deliver the service - Supporting the employee journey from joining, onboarding, leaving requirements and everything in between. - Producing other documents; "right to work", references, complex job changes - Compliance checks and highlighting risks - Data Quality in Dayforce (employee records). - Develop Reports - Identify flight risk behaviours Experience Required: - HR Qualified and Trained/Graduate - ideally with a CIPD but not essential - Prior experience an HR/People Services Advisor/Admin role delivering an HR Service for HR operations - Great Customer Service and communication skills

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