Helpdesk Administrator

3 days ago

Didcot, United Kingdom Pertemps Didcot Full time

Helpdesk Administrator
Pertemps Didcot are currently looking for Helpdesk Administrator to work for our client in Abingdon Your daily duties will include;- To ensure processes are consistently reviewed to ensure operational excellence
- To ensure compliance to all relevant end to end processes applicable to the role
- Proactively monitor KPIs and SLA performance so that any issues are resolved to avoid failure
- Dealing with all incoming service requests
- Scheduling service requests into relevant engineers and third parties diaries
To be considered for this exciting Helpdesk Administrator role, you will need the following skills/experience.- Previous admin experience
- Previous experience managing KPI's
- Maintain a proactive attitude
More about the role
- Permanent vacancy
- Free parking onsite
- £24,0000

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