Bid Support Officer

**Application Deadline**

Wednesday, October 2, 2024

**Employer**

Public Sector Partnership Services

**Vacancy Type**

Permanent/Part Time

**Hours Per Week**

22.5

**Length of Contract**

Permanent

**Salary Range**

£23,151 to £25,050 pro-rata per annum

**Location**

Horncastle

**Job Summary**

We are recruiting a Business Improvement District (BID) Support Officer to join us at Public Sector Partnership Services.

PSPS are looking for a dedicated and proactive individual to join our Revenues and Benefits service, to help implement and administer the BID levy on businesses in a designated geographic area on behalf of one of our client councils. The BID levy is an operating agreement between South Holland District Council and the BID company.

Working as part of the Business Rates team, and alongside Finance colleagues, you will be responsible for the day-to-day maintenance of records, billing, collection and recovery of the BID Levy for around 450 properties, and for meeting reporting requirements.

You will be based at Horncastle with occasional travel to other PSPS/client council offices in Spalding and Boston, and to other locations including court hearings will be required.

**Typical duties could be**:

- Accurate and timely updating of BID Levy customer records and accounts
- Dealing with customers on the phone, and in writing
- Carrying out reconciliation of financial transactions
- Negotiating payments and deciding course of recovery action

**What we need from you**:

- Excellent communication, organisational and ICT skills.
- Accurate and attention to detail
- Extensive data and financial management skills
- Ability to manage workload effectively and accurately to meet deadlines.
- Flexible to meet the requirements of the role.

**We offer great benefits including**:

- Local Government Pension Scheme, 23.1% employer contribution
- 26 days annual leave plus bank holidays and the option to purchase up to 5 days extra
- Get your birthday off*
- Agile working policy
- Minimum of 2 days working in the office per week
- Employee Assistance Programme
- Employee Benefits Platform including retail, holiday, and leisure discounts
- Inclusive employment policies including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees’ lives
- We support your career development
- A qualifying period will need to be completed to obtain these benefits

For more information about PSPS, you can view our corporate video and read all about our benefits on our website.

**ABOUT US**:
PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company operates from its offices in Spalding, Boston, and Horncastle. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

The Company primarily delivers these services to its three client Councils, in support of the South & East Lincolnshire Councils Partnership (S&ELCP), across the Company itself and externally to a resident population of approximately 305,000 across the geographical boundaries of South Holland, East Lindsey and Boston.

We aim to be a competitive employer of choice within the local area, and within the public sector landscape as a service provider. We work hard to ensure we model our values and behaviours in developing and investing in our people and seek to be bold and innovative.

**If you are interested in having a confidential conversation about the role, please contact Debbie Mathews on 01507 613310**
- PSPS is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer._
- PSPS is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation._

**Job Profile**

**Job Profile document