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Host/hostess

2 weeks ago

Edinburgh, United Kingdom Duck & Waffle Edinburgh Full time

Your Role:
Our Front of House team are currently looking for an experienced Host/Hostess to join the family.

Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special.

Your Rewards:
As a Host/Hostess we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:

- Highly competitive salary
- 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
- 28 day’s holiday allowance
- Complimentary breakfast and dinner during shifts
- Cycle to work scheme
- 'Refer-a-friend’ cash incentive scheme
- Employee of the month rewards
- Internal Training and career development
- Pension Scheme - including employer contributions
- Yearly Staff award ceremony and party

Your Requirements:
The Host/Hostess is responsible for ensuring a friendly welcome, a departure greeting and the seating of all guests. The Host/Hostess also answers phones in a polite and prompt manner with appropriate scripting and records all reservations into the reservation system. The Host/Hostess plays an integral part of the flow and pace of our dining service.

As a Host/Hostess we would love you to have:

- At least 1 year of front of house experience in a fast-paced hospitality environment
- Availability to work evenings, weekends and most holidays
- Excellent written and verbal English language communication skills
- Answer phones in a prompt manner with appropriate scripting
- Greet guests and seat them at tables or in waiting areas
- Exceptional attention to detail
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and customers'; concerns are addressed
- Direct guests to cloakrooms and waiting areas such as Bar and/or lounge
- Must have a professional and well-groomed appearance, as he/she is the first impression of the restaurant
- Ability to multi-task and follow directions
- Flexibility in scheduling strongly preferred

**Salary**: Up to £12.00 per hour

**Benefits**:

- Company events
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Referral programme

Schedule:

- 10 hour shift
- 8 hour shift

Work Location: One location