Host/hostess

**Position Title**: Host/Hostess

**Start Date**: 01/04/2025

**Duration**: Fixed Term 6 months (April to September). Possibility to continue after September.

**Hours**: circa 35 hours over 5 days / week

**Pay rate**: £13.50/h paid every 4 weeks

**Overview**

Immerse yourself in the world of Scottish cuisine and Scotch whisky and join our team at our vibrant five-star visitor centre in the heart of Edinburgh. We’re looking for a hands-on, enthusiastic host to run lunch and dinner groups in one of our private spaces. This role is ideal for someone who thrives in a fast-paced, hands-on environment and has the potential to step up into a leadership role. You’ll be actively involved in service, ensuring everything runs smoothly and that our guests have a seamless experience.

This position offers full-time hours, with a weekly commitment of 35 hours over 5 days / week. Our diverse team, comprised of individuals from various backgrounds, creates a dynamic and inclusive environment that celebrates Scotland's rich whisky heritage year-round.

**Your Role in a Nutshell**
- You'll be directly involved in greeting guests, guiding them to their tables, and managing the flow of service.
- Oversee the guest experience from start to finish, ensuring everything runs efficiently and smoothly.
- Work closely with the manager on duty to ensure the space is well-organised and service is timely.
- Support the team while taking ownership of your area, keeping things on track even during busy moments.
- You’ll stay engaged and challenged throughout your shift with plenty of hands-on tasks.
- You’ll be part of a supportive, friendly team that works together to deliver a great experience.
- Your hands-on work will have a real effect on the guest experience, making a difference every day.

**The Skills We Love to See**
- Hands-on attitude - You’re not afraid to roll up your sleeves and take action.
- Strong communication - Clear and effective communication with both guests and the team is essential.
- Customer service excellence - A genuine desire to deliver exceptional service and create a welcoming atmosphere.
- Team mentality - You know how to work alongside others and contribute to a collaborative environment.
- Adaptability - You can stay calm under pressure and adjust quickly to keep things running smoothly.
- Experience required - Previous experience in hospitality or a customer-facing role is a must.

**Job Joys**

Growth potential - This role offers the chance to develop your leadership and service management skills.
- £13.50/h paid every 4 weeks.
- Generous monthly tips.
- 20 minutes paid lunch break + lunch provided.
- Employee discounts on food and beverages when on shift and when eating with family and friends.
- Opportunities for advancement and professional development.
- Industry-relevant training and certifications to support your professional growth.
- Be part of a vibrant company culture with three staff parties a year, plus a range of fun events organised by the social committee, including themed quiz evenings, games nights, book and bake sales, and even sherry tastings. There's always something to look forward to
- Positive and supportive work environment.
- Opportunity to work in a central location business.

**Ready to join us?**

**Job Types**: Full-time, Fixed term contract

Pay: £13.50 per hour

Additional pay:

- Tips

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person

Application deadline: 07/03/2025
Reference ID: Host_FT_2025
Expected start date: 01/04/2025