Patient Finance Assistant

We are looking for a friendly, outgoing, enthusiastic person to work as part of a small team providing a comprehensive financial service to patients, visitors and staff at Northampton General Hospital NHS Trust.

**The key elements of the post are as follows**:
- To provide cashier function for the hospital, including providing counter service for receipt of monies, reimbursement of petty cash & travel claims, and patient property activity

To assist the Property Officer, ensuring the safekeeping of patient property, valuables and money in accordance with Trust Standing Financial Instructions (SFI’s)

To update Compensation Recovery Unit claims database

To support the Financial Services/Accounting Team

Northampton General Hospital is one of the largest employers in the area and we are on an exciting journey. All of our divisions are committed to doing things better, with more efficiency as we update, modernise, and advance. We have also entered into a Group Model with neighbouring Kettering General Hospital NHS Foundation Trust and become University Hospitals of Northamptonshire.

Our Excellence Values

Compassion

Accountability

Respect

Integrity

Courage

We want to recruit the best people to deliver our services across the University Hospitals of Northamptonshire and help to unleash everyone’s full potential. As an organisation, we value how we communicate and promote our vacancies to all communities.

We understand that we need to work with colleagues from diverse backgrounds and make sure the environment they work in is inclusive and collaborative.

We have active Networks that promote and support colleagues from all backgrounds. This ensures everyone feels supported and has a sense of belonging working for Kettering and Northampton General Hospitals.

**Cashiering**:
Daily receipting, processing, recording and banking of income relating to Revenue and Charitable Funds accounts

Reimbursement of petty cash expenditure and monitoring for compliance with Trust and NHS policy

Reimbursement of patients’ travel claims in line with Trust and NHS policy.

Approving and signing of all bank paying in documentation as requested by supervisor.

Generating appropriate accounting journals related to all receipts and payments entered through the computerised cashiers system.

Issue supply of change for use at all till points throughout the hospital.

Record catering income summary sheets daily and compile a weekly return to the Catering Manager.

Deal with claimants when being told travel claims cannot be paid due to policy guideline restrictions.

Responding to staff when claim forms have been rejected due to irregularities.

Always act as an efficient and co-operative front face for both the Finance Function and the Trust.

Processing requests and recording transactions onto the computer so that receipts can be issued.

A face-to-face Cashier service is provided via the Patient Finance Office, which is open from 9am to 12 noon Monday to Friday.

Specific lifting requirements on a daily basis associated with moving bagged money (£500 bags of £1 coins), emptying car parking machine cash boxes and movement of patient property.

**Property**:
Receive and record property and valuables belonging to patients, from wards & departments, arranging storage & safe keeping. Returning items as necessary.

Maintain comprehensive records for the receipt and reimbursement of patients’ monies.

Receive and store all found/lost property for the Trust with maintenance of appropriate records.

Take necessary actions to locate/return lost/found property.

Assist Property Officer with contract funerals as required.

**Compensation Recovery Unit (CRU) Claims**:
Access documentation from CRU website, populate required data and return in a timely manner.

Update database with details of new claims

**Other duties**:
Input of journals to Financial Ledger

Data entry tasks as required

Additional ad hoc support to Financial Services/Accounting Team