Duty Worker

18 hours ago

Nottingham, United Kingdom Framework Housing Association Full time

**Salary**

PERMANENT, 37HRS, GRADE 2 AS, £24,398, FTE

**Contractual hours**

37

**Basis**

Full-Time

**Region**

Nottingham

**Package**

Life Assurance, Pension (up to 4%), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles and services, Health Cash Plan

**Date posted**

27/08/2025

**Job reference**

REQ004129

**DUTY WORKER - UASC, NOTTINGHAM, PERMANENT, 37HRS,**GRADE 2 AS, £24,39**8**,** FTE**
- Are you a proactive individual looking to start/continue a career working with young people aged 16-25?
- Do you want a rewarding, flexible role where you can positively affect the lives of young people?
- Do you have an understanding and or can relate to the issues that young homeless people face?

We are looking for a dedicated and passionate full time Young Person’s Duty Worker to be responsible for young adults aged 16 to 25 years old who are referred into our unaccompanied asylum-seeking Services. You will have the commitment to reach out, even to the most challenging young people?

The role is 37 hours per week. working to a rota which includes evenings, weekends, and bank holidays. You will be based over various core services with visits to be made to cluster accommodation in Colwick, Sherwood and Trent Boulevard.

Experience of working with young people is desirable but the ability to build rapport and encourage young people to make informed, good decisions is what is most important.

**Duties & Responsibilities**
- To create a positive, nurturing and trusted home environment for young people
- To work collaboratively with other agencies and professionals including social workers, personal advisors, housing providers, health professionals
- Build effective relationships with young people referred into and living at the service.
- Complete sign-up paperwork for people moving in.
- Encourage young people to problem-solve and identify coping strategies when experiencing trauma, distress, self-harm, anger.
- Deliver activities promoting social engagement, healthy life skills and effective shared living.
- Maintain all records in line with internal Framework reporting and recording standards.
- To assist with completing tasks on support plans with young people.
- Complete welfare checks and resident at risk checks.

**Why Join Us?**
- We invest in you and encourage career progression - providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more.
- Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff.
- Employee assistance programme, salary sacrifice schemes.
- Stakeholder pension, enhanced maternity and paternity leave and paid sick leave.
- 32 days holiday including Bank Holidays - increasing with service.
- Paid DBS and Update Service.
- Loyalty awards and non-contributory life insurance.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

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