Warehouse and Trade Counter Supervisor
6 days ago
**Purpose/Objective of the Role**:
To provide support to management in assisting with the smooth running of a busy trade counter, by utilising excellent customer service, retail management, merchandising, marketing and stock management. Managing the day-to-day running of a busy warehouse, with management of a team of delivery drivers and warehouse operatives, to ensure the effective, efficient and safe delivery, receipt and storage of products. Maintaining a focus on exceptional customer service at all times.
**General Role & Responsibilities**:
- general day-to-day supervision of the warehouse and trade counter and all activities therein
- to meet and exceed sales targets for the trade counter
- greet and serving customers at our trade counter
- handling customer payments
- keeping stock in good order and keeping the trade counter area clean and tidy
- regularly rotating layout within trade counter area to provide new points of interest for repeat customers
- working with our marketing team on promotions and special offers
- working with our ecommerce team to promote stock on online sales platforms such as Ebay and Amazon
- ensuring stock prepared for dispatch correctly matches order
- daily loading of vehicles for deliveries, ensuring goods are safely and securely loaded
- receiving stock from our suppliers, checking stock against collection notes and reporting any discrepancies
- maintaining a good knowledge of key stock items
- assist with regular stocktakes and maintaining stock levels
- ensure Health and Safety procedures are adhered to
- reporting any damage to vehicles to Transport Manager
- ensuring the regular washing fleet vehicles, forklifts
- keeping the warehouse and yard clean and tidy
- end of day security checks as delegated by your line manager (vehicles; warehouse; yard)
- ensuring vehicles; warehouse and yard are secure at all times
- to work cooperatively with colleagues to ensure best outcomes for our customers; displaying a “can-do” attitude at all times
**Essential skills**:
- Counterbalance Forklift Licence would be beneficial
- Ability to work well as part of a team or on their own using own initiative
- Responsible and methodical attitude to work
- Excellent attention to detail and good timekeeping
- Knowledge of health and safety and manual handling procedures
**Hours and Salary**:
Monday to Friday 06:45/07:00 - 17:00
Please visit our website for further information about the Company.
**Job Types**: Full-time, Permanent
Pay: £27,950.00-£30,000.00 per year
**Benefits**:
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Work Location: In person
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