Customer Service Advisor
21 hours ago
EDF - Customer Service Advisors
£20,000, rising to £21,000 within a year + excellent benefits + blended working.
Full/Part time
Permanent
Customer Service Advisor (Hove)
**#WeAreEDF; We’re hiring Customer Service Advisors**
**What do I need to be a great Customer Service Advisor?**
You’ll be a people person with a passion for helping others, with oodles of patience, warmth and respect, as well as being a great listener This is a career where you can really make a difference.
What you’ll be doing day to day?
You’ll use your understanding personality and your ability to empathise, to listen to and help our customers.
You'll use your IT skills and your Maths and English qualifications, as well as any experience you may have in Sales or Complaints.
**What you’ll get in return? Rewards, rewards, rewards**
**£20,000, rising to £21,000 within a year + excellent benefits + blended working.**
You'll be supported from the start when you join us, with an 11-week induction and training program (this usually takes place at your nearest EDF office). When you've completed your induction and probationary period (roughly around 24 weeks), your working arrangementswill be reviewed, with a view to moving to our Blended Working Principles (a mixture of home and office working).
At EDF we’re dedicated to offering flexible benefits that support our people across all aspects of their lives. One of the benefits of being a Customer Service Advisor with us is the flexible shift patterns we have between 08:00 to 18:30 Monday to Friday, 08:00to 14:30 Saturday (after training and development).
Below we’ve shared the range of benefits we can offer you to support your physical, emotional and financial well-being:
- Wide-ranging career opportunities
- 37 hours working week
- 25 days holiday plus 8 bank holidays
- Bonus scheme, with further opportunities to earn commission
- Blended (home / office) working options available after your induction and probationary period are complete
- Discounts & cashback through many retailers
When you’re in the office you can also benefit from:
- On site Costa and gym, we also support reduced gym memberships, and are close to local bus routes
- Free tea and coffee
**Where you'll be based?**
Portland Road, Hove
**Why EDF?**
Joining EDF means joining a company with a clear purpose to create a more sustainable energy future. We’re leading the charge for electric driving, investing in new carbon-cutting tech and innovating with Smart home technology; building Britain’s low carbonnetwork and our nation’s low carbon economy.
At EDF, everyone’s welcome. We strive to create an inclusive environment where everyone has a voice and where they can feel confident being themselves. We’ll value the difference you bring and give you opportunities to thrive and succeed.
We’re an equal opportunity and a disability confident employer. If you meet the minimum criteria for a role, share with us if you have a disability and we’ll guarantee you an interview.
**Join us and together we can help Britain achieve Net Zero.
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