Medical Receptionist

1 day ago

Birkenhead, United Kingdom Whetstone Medical Full time

**Company description**

Large, established & friendly medical practice with a multi-disciplinary team made up 4 main partners, salaried GP’s and clinical & office support staff offering a range of services for the local community.

**Job description**

Maintaining and monitoring the practice appointment system. Process personal, telephone and e-requests for appointments. Answer incoming phone calls, transferring calls or dealing with the callers request appropriately. Signpost patients to the correct service. Initiating contact with and responding to, requests from patients, team members and external agencies. Photocopy documentation as required. Data entry of new and temporary registrations and relevant patient information as required. Input data into the patients healthcare records as necessary. Direct requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team. Manage all queries as necessary in an efficient manner. Carry out system searches as requested. Maintain a clean, tidy, effective working area at all times. Monitor and maintain the reception area and notice boards. Support all clinical staff with general tasks as requested.

**Person Specification**

We are looking for someone who has excellent communication skills. Clear & polite telephone manner. Strong IT skills and proficient in the use of MS Office and Outlook.

Effective time management. Ability to work as a team member and on their own. Good interpersonal skills. Problem solving & analytical skills. Ability to follow policy and procedure. Polite and confident. Flexible and cooperative. Motivated forward thinker. High levels of integrity and loyalty. Sensitive and empathetic in distressing situations. Ability to work under pressure.

Flexibility to work outside of core office hours as practice is open from 8am to 6.30pm, Monday to Friday. The 35 hours will be split over the week in shifts (early & late) during these times. There will be an opporunity for extra hours for holiday and sickness cover.

**Job Types**: Full-time, Permanent

**Salary**: £10.42-£11.00 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- 8 hour shift

**Experience**:

- Medical Receptionist: 1 year (preferred)

Work Location: In person

  • Medical Receptionist

    1 week ago

    Birkenhead, United Kingdom Paxton Medical Group - Claughton Fender Branch Full time

    There is an opportunity for a receptionist to join a team of 15 Doctors, Practice Nurses, Health Care Assistant and helpful non-clinical support staff at our Claughton Branch. We offer a number of additional services to our patients including pharmacy support, telephone triage of appointments and home visits. We require a receptionist to join our friendly...

  • Medical Receptionist

    1 day ago

    Birkenhead, United Kingdom Paxton Medical Group - Claughton Fender Branch Full time

    There is an opportunity for a receptionist to join a team of 15 Doctors, Practice Nurses, Health Care Assistant and helpful non-clinical support staff at our Claughton Branch. We offer a number of additional services to our patients including pharmacy support, telephone triage of appointments and home visits. We require a receptionist to join our friendly...

  • Medical Receptionist

    7 days ago

    Birkenhead, United Kingdom EJ Connect Limited Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions. Our Mission is to connect great organisations with even greater people. **Medical Receptionist** - **Part Time**: - **20 hours per week**: - **EMIS**: - **Immediate start available**: - **£11.50ph** **The...

  • Medical Receptionist

    1 day ago

    Birkenhead, United Kingdom EJ Connect Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions Our Mission is to connect great organisations with even greater people. * Medical Receptionist * GP Surgery * Birkenhead * Permanent position * EMIS * Part Time * 20 Hours per week *...

  • Medical Receptionist

    1 week ago

    Birkenhead, United Kingdom EJ Connect Full time

    EJ Connect are a specialist Recruitment Agency, providing Permanent and Temporary staffing solutions to GP Surgeries for all clerical positions Our Mission is to connect great organisations with even greater people. Medical Receptionist GP Surgery Birkenhead Permanent position EMIS Part Time 20 Hours per week Immediate Start The Role Of The Medical...

  • Medical Receptionist

    2 weeks ago

    Birkenhead, United Kingdom Whetstone Medical Full time

    **Company description** Large, established & friendly medical practice with a multi-disciplinary team made up 4 main partners, salaried GP’s and clinical & office support staff offering a range of services for the local community. **Job description** Maintaining and monitoring the practice appointment system. Process personal, telephone and e-requests...

  • Medical Receptionist

    2 weeks ago

    Birkenhead, United Kingdom Whetstone Medical Full time

    **Company description** Large, established & friendly medical practice with a multi-disciplinary team made up 4 main partners, salaried GP’s and clinical & office support staff offering a range of services for the local community. **Job description** Maintaining and monitoring the practice appointment system. Process personal, telephone and e-requests...

  • Medical Receptionist

    3 days ago

    Birkenhead CH DB, United Kingdom Cavendish Medical Centre Full time

    Job SummaryWe are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role offers an opportunity to work in a supportive environment where attention to detail...

  • Medical Administrator/receptionist

    2 weeks ago

    Birkenhead, United Kingdom Paxton Medical Group Full time

    Due to expansion there is an opportunity for a Full time (37.5 hours per week) Admin & Reception assistant to join a team of 15 Doctors, Practice Nurses, Health Care Assistant, and helpful non-clinical support staff. This position is between our two sites at Fender Way branch and Claughton branch to cover any sickness or holidays. The position is admin...

  • Receptionist

    7 days ago

    Birkenhead, United Kingdom HSB Full time

    **RECEPTIONIST**(M/F/d)**: **Company** HSB **Location** Birkenhead, United Kingdom **Role: Receptionist** **Location: Birkenhead** **Permanent** **Job Purpose**: To provide a professional customer focused Reception and Telephonist service to MDIS companies ensuring efficiency and understanding at all times, when dealing with callers at all times. **Key...