Medical Receptionist

3 days ago

Birkenhead CH DB, United Kingdom Cavendish Medical Centre Full time

Job Summary

We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role offers an opportunity to work in a supportive environment where attention to detail and excellent communication skills are highly valued. The position is paid and suitable for individuals with prior office or administrative experience looking to contribute to a busy medical practice.

Duties

  • Greet patients warmly and professionally upon arrival, ensuring a welcoming environment
  • Manage patient appointments, including scheduling, rescheduling, and cancellations using the practice management system
  • Handle incoming calls, respond to enquiries, and direct calls appropriately
  • Maintain accurate patient records and update information as required
  • Process payments and insurance claims efficiently and accurately
  • Prepare and distribute correspondence, reports, and other documentation as needed
  • Ensure the reception area remains tidy and well-organised at all times
  • Assist with administrative tasks such as filing, photocopying, and data entry
  • Support the medical team with clerical duties to facilitate smooth daily operations

Skills

  • Proven office experience with strong organisational skills
  • Previous administrative experience in a healthcare setting is desirable
  • Excellent communication skills, both written and verbal
  • Proficiency in using office software programmes such as MS Office (Word, Excel) and practice management systems
  • Ability to multitask effectively in a fast-paced environment whilst maintaining attention to detail
  • Friendly demeanour with a professional attitude towards patient care and confidentiality
  • Strong organisational skills with the ability to prioritise tasks efficiently

This role offers an engaging opportunity for organised individuals who enjoy working in a healthcare environment. Candidates should demonstrate professionalism, reliability, and a genuine desire to assist patients effectively.

Job Type: Full-time

Pay: From £12.21 per hour

Expected hours: 37 per week

Work Location: In person

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