Receptionist

1 day ago


Wigan, United Kingdom Shevington Surgery Full time

**JOB DESCRIPTION JOB TITLE**: RECEPTIONIST RESPONSIBLE TO: PRACTICE MANAGER PRINCIPAL RESPONSIBILITIES/DUTIES: A. GENERAL RECEPTION DUTIES: Reception of patients in a courteous and efficient manner. Answering general enquiries, at reception and over the telephone and explaining surgery procedures. Submitting AskmyGP requests/messages for those patients with no internet access.

Changing names and addresses on patient records and computer. Registration of new patients and patient access registrations. Registration of temporary residents. Completion of postage details on Royal Mail on-line business account on a rota basis.

Printing of laboratory request forms from ICE. To be aware of current policy around the correct procedure for the cleaning of blood/body fluid spillages and to be able to implement it. To follow all Covid-19 guidance e.g., hands, face, space, and regular lateral flow testing etc. Any other duties as may be required from time to time.

**B. OTHER DUTIES**: Registration of new patients Scanning of documents Patient deductions Summarising of new patient records. Saturday mornings from 8.00 am 12.00 pm are covered on a rota basis


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