Compliance & Ppm Coordinator

1 week ago

Stonebridge Park, United Kingdom LIFE Residential Full time

Are you a natural communicator who loves to solve problems? We need your customer service skills to help grow our Property Services department

An opportunity to join a new specialist team at a time of growth in an operational and process development focused role.

The primary responsibility of the Compliance & PPM Co-Ordinator is to carry out assigned task and assist in management of ensuring the team adhere to regulations in place to keep Tenants safe and Landlords compliant across the company’s managed portfolio.

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**?About us**:
We are LiFE Residential and we’re one of the London’s leading privately-owned real estate agencies. We specialise in newly build developments, and we have deep partnerships with global and national property developers, including Galliard Homes and City &Docklands.

We look after 4500 homes across London and have 8 branches across the city, and two international offices in Hong Kong and Singapore. We’re always on the lookout for anyone passionate about helping us give best in class service to our property owners, residents,and partners.

**Key Responsibilities**:

- Instruct contractors to carry out compliance related works as required, and address any identified remedial works
- Organising the timely renewal of compliance certification as required, to include but not limited to; Gas Safety, EICR, EPC, asbestos, fire safety, smoke/CO alarms
- Administering of Section 21 6A notice paperwork
- Ensuring compliance requirements stipulated within Local Authority licenses are kept up to date
- Providing assistance to the Property Management department relating to compliance legislation
- Answer general, maintenance and emergency phone calls and process accordingly.
- Keep line manager updated of any major issues.
- Carry out ad hoc duties assigned by line manager.
- Complete all administrative functions to ensure the accuracy of landlord and tenant information, billing and payment details.
- To follow all software procedures and updates as per the SOP.
- To accurately process contractor invoices.
- Instruct contractors to carry out planned maintenance and remedial works within the managed portfolio.
- Read and understand Planned Preventative Maintenance reports and be able to identify faults and remedial works.

**Skills Required**:

- Exceptional organisational, verbal and written communication skills.
- Strong administrative skills.
- Good understanding of maintenance issues.
- Expert communicator capable of effectively managing conflict and solving problems.
- Ability to multi-task by employing effective time management strategies.
- Be well presented and communicate with internal and external customers in a professional and friendly manner.
- Live up to the Department Standard Requirement.

**We can offer**:

- Hybrid flexi-working
- 25 days annual leave + 1 day extra birthday holiday
- Time off for charity work
- Private healthcare insurance
- Company pension scheme
- Team social events
- Company-wide social events
- Employee of the month perks

**Company Statement**:
In accordance with the alignment initiative at LIFE Residential, all employees’ titles will have to be uniform across the Company irrespective of location. The job description is a list of tasks clearly illustrated the duties that you are required to performand may vary depending on the needs of the business. This list is by no means an exhaustive list of responsibilities. The role may evolve and more responsibilities would be added to the current job description or delegated as and when necessary.

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