Panel Support Agent

4 days ago


Newcastle upon Tyne, United Kingdom Nielsen Full time

**Panel Support Agent - 111481**

Operations - Great Britain Offsite, Offsite
**Panel Support Agent**

**Job-Type - Full time**
**Business Unit - Digital Panel West Operations**

**Role objectives**:
**As a Digital Panel Support Agent, you will be representing the Nielsen research and be in direct contact with our research participants. You will provide a great customer service experience. You will be in the middle of the action by liaising directly with our panelists as well as local and international stakeholders.**

**Responsibilities**:
**As the first person of contact with our research participants, you will need to have a clear focus on providing high-quality service**
**Identify and escalate any process improvement opportunities and risks to the business with regards to local research panels**
**You will be an active part of an international team**
**Panel Management support according to market and legal requirements**
**Your day to day role is not limited to the above responsibilities and may evolve according to changing business needs**

**Requirements**:
**Fluent level of English (verbal and written) and ability to clearly communicate with internal and external stakeholders**
**Interest in media, market research and digital developments**
**Friendly, open and strong team player**
**ABOUT NIELSEN**

By connecting clients to audiences, we fuel the media industry with the most accurate understanding of what people listen to and watch. To discover what audiences love, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are truly connected to their audiences, they can see the most important opportunities and accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work

**Job Type**: Regular
**Primary Location**:Offsite,Offsite
**Secondary Locations**:, , ,
**Travel**: No

As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work


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