Customer Service Representative

3 days ago


Bridgend, United Kingdom Sun Trade Windows Full time

**Job Summary**

**Duties**:

- Assisting depots and customer with remedial complaints and issuing parts.
- Analyse customer issues and provide effective solutions quickly.
- Maintain detailed records of customer interactions through data entry in our systems.
- Collaborate with team members to improve processes and enhance service delivery.

**Experience**:

- Previous experience in a customer service role is preferred but not essential.
- Strong phone etiquette and the ability to communicate clearly with customers.
- Experience in data entry and familiarity with Excel would be advantageous.
- A proactive approach to problem-solving and the ability to analyse situations effectively.

Join us in delivering outstanding service that makes a difference

No experience necessary as full training will be provided. This is a temporary role which may lead to permanent position depending on the needs of the business.

Pay: £11.44 per hour

Expected hours: 38.5 per week

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

Work Location: In person



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