Digital Representative

5 days ago

Leicestershire, United Kingdom Ashfield Healthcare, part of UDG Healthcare plc Full time

**Company: Ashfield**

**Position: Customer Service Representative**

**Location: Ashby De La Zouch**

**Vacancy Type: Fixed Term**

**Salary: Competitive**

Ashfield Engage is delighted to be partnering with a leading designer and manufacturer of the highest quality aerosol drug delivery and lung health devices for the management of respiratory conditions. This is an opportunity for a new to industry professionalto work in an energetic and fast paced environment. Whereby, utilising digital technologies to arrange and book appointments with healthcare professionals on behalf of medical representatives.

**Key Responsibilities**:

- Make outbound calls to target accounts and book appointments with key stakeholders
- Work in partnership with field teams to maximise coverage
- Input and update accurate CRM activity
- Achieve call parameters and targets set by Ashfield and the client
- Understand and remain updated on the NHS and other relevant authority bodies
- Provide the Business Manager with accurate and timely weekly/monthly activity data
- Liaise with all relevant personnel within Ashfield Healthcare Limited and the client company
- Adhere to all Ashfield Healthcare minimum standards and SOP's
- Maintain excellent quality standards for all client programs; adhere to program scripts and guidelines
- To contribute positively to the sales team and broader account team you work within

**Essential Skills**:

- Degree level education (or equivalent)
- Excellent telephone manner, clear communication skills, a real desire and commitment to consistently over achieve any requirements of the role
- To build rapport quickly and the desire to deliver on behalf of Ashfield and the Client
- Working knowledge of the NHS environment
- Demonstrated ability to:

- be self-motivated
- plan and organise time effectively
- achieve sales success
- Evidence of being able to work in a flexible way to manage shifting priorities

**Background**:
Ashfield is a fast-paced place to work where you will be highly valued. We will give you all the support, training and encouragement you need to deliver first-class results for our clients. With an international reach and great support, the opportunitieshere are wide and diverse.

It is our people that have made us successful, and we are committed to our values: Quality, Partnership, Ingenuity, Expertise and Energy.

Thank you for your interest in Ashfield.

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