Internal Accounts Co-ordinator

2 weeks ago


Manchester, United Kingdom LiCa Scientific Ltd Full time

**Internal Account Co-Ordinator**

**Based in Irlam, Manchester**

**Permanent**

**Competitive Salary + Bonus**

We are currently working with a world class manufacturer of surfactants and associated chemicals for the personal care, cosmetics and HI&I industries. They are also leaders in toll manufacturing, they offer a wide range of chemical manufacturing capabilitiesfor their global customer base.

They are currently looking for an Internal Account Co-Ordinator to join their team

**What You’ll Do**:

- Actively promote the company brand, products and services across the global market
- Carry out multiple duties such as order processing, production oversight, Transport and Logistics and invoicing.
- Provide all the relevant copies of CoAs, PoD and raw material collection
- Deal with any customer complaints
- Quarterly customer forecasts
- Generate monthly stock report which can then be sent onto customers
- Gain an understanding of the customers market an align the business to deliver their expectations
- Proactively ring customers to encourage placement of new sales orders
- Assist in organizing exhibitions, attending as required

**Who You’ll Be**:

- Have a strong customer service background
- Be able to work under pressure and to strict deadlines, with the ability to prioritize your own workload
- Be able to work on your own initiative but also recognize the need for the whole team in order to get the business done
- Have excellent communication skills, both written and verbal
- Have excellent interpersonal skills
- Have excellent administration, planning, organizational and time-keeping skills
- Have a positive attitude to challenge and deliver customer expectations
- Have the ability to remain flexible and deliver any ad-hoc duties/specific projects as assigned
- Have chemical knowledge is desirable but not essential

Our client offers a competitive package which includes 25 days annual leave + bank holidays, a performance based bonus and a inclusion onto the company pension scheme.


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