Information Officer
2 days ago
Location/s
Birmingham, Exeter, London, Manchester
Experience Level
Entry Level
Term
Permanent
Working Hours
Full Time
Practice Area / Department
Business Support - Information and Knowledge Management
Trowers & Hamlins is a City-led, international and national law firm with over 180 partners and 1000 staff. With offices across the UK, Middle East and Far East. Our global footprint is further enhanced by our strategic partnership with Interlaw which works to facilitate our management of multi-jurisdictional matters. We have leading practices in Corporate, Litigation, Tax, Banking and Finance, Real Estate and Private Wealth.
We've always been proud of our natural commitment to equity, diversity and inclusion and value the variety of our partnership. We are different and we believe it is our people that make us unique. We expect and respect that you and your talents are too. Our strategic direction is shaped by a desire to grow our business in a way that is responsible and sustainable and has the principles of ESG at its core, guiding the way we operate firmwide.
Job Advert Description
As an Information Officer you will provide high quality information service according to the needs of the firm and its clients. Your responsibilities will include:
- Undertaking research, utilising a wide range of online and hard copy resources
- Staffing the library enquiry desk, participating in the library's shift system to ensure cover between 8.30am - 6.00pm
- Assisting with trainee and other new staff induction programmes
- Providing training on research skills and online resources
- Raising awareness of the service and collecting feedback, including attending practice area meetings
- Liaising with Professional Support Lawyers on legal team knowledge requirements
- Occasional visits to UK branch offices. Monthly visits to the London office for anchor days.
- Working on projects to further develop the service, as required
To succeed in this role, you'll need to have:
- At least one year's experience in legal information, ideally in a law firm environment
- Practical experience of undertaking research, and familiar with SharePoint
- Ideally someone who has achieved or working towards an information qualification or similar
However it is not all about experience and qualifications. We're looking for someone who has:
- Strong organisational and time management skills
- Excellent communication skills
- A flexible approach to working as part of a team
- An enthusiastic, can-do attitude
- The ability to work to deadlines
- A fast learner with the ability to hit the ground running
- A proactive approach, able to work effectively with colleagues across the business at all levels
Our benefits include, an annual bonus scheme, GPP Pension Scheme with Aviva. We also offer Private Medical Insurance, (currently with Vitality Health) after 6 months of employment, which include discounted gym memberships, free cinema tickets, health assessments and much more.
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