Client Care Associate
2 weeks ago
Job description
As one of the World’s leading small animal referral centres we have been delivering pet healthcare for over 30 years. We have a great multi-disciplinary team led by internationally renowned specialists. We are now looking to expand our team of receptionists to continue providing a great service to clients and their pets.
- Be highly motivated and well organised with the ability to work on their own initiative
- Have a friendly, welcoming, and professional manner with excellent interpersonal skills both in person and on the phone
- The ability to multitask under pressure whilst maintaining a high level of accuracy and quality of work
- Can support and communicate effectively with clients, vet professionals, and fellow associates
- Have a calm manner with the ability to cope with challenging situations
- Be a team player with the ability to establish positive working relationships
We can offer:
- 25 days holiday per year pro rata (Plus Public Holidays)
- A day off on your Birthday
- Employee Assistance programme
- Access to our Wellbeing Room
- Free hot and cold drinks
- Once a month we celebrate our team with food treats
- Fresh free fruit offered to all staff weekly
- Cycle to work scheme
**Job Types: Full Time, Permanent**
**Hours: 37.5 hours a week - Evenings 3pm - 11pm and 1 in 3 weekends**
**Salary: £19,000 per year**
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00 per year
Schedule:
- 8 hour shift
**Experience**:
- Customer service: 3 years (preferred)
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