Client Care Associate

2 weeks ago


Solihull, United Kingdom Willows Veterinary Centre and Referral Service Full time

Job description

As one of the World’s leading small animal referral centres we have been delivering pet healthcare for over 30 years. We have a great multi-disciplinary team led by internationally renowned specialists. We are now looking to expand our team of receptionists to continue providing a great service to clients and their pets.
- Be highly motivated and well organised with the ability to work on their own initiative
- Have a friendly, welcoming, and professional manner with excellent interpersonal skills both in person and on the phone
- The ability to multitask under pressure whilst maintaining a high level of accuracy and quality of work
- Can support and communicate effectively with clients, vet professionals, and fellow associates
- Have a calm manner with the ability to cope with challenging situations
- Be a team player with the ability to establish positive working relationships
We can offer:

- 25 days holiday per year pro rata (Plus Public Holidays)
- A day off on your Birthday
- Employee Assistance programme
- Access to our Wellbeing Room
- Free hot and cold drinks
- Once a month we celebrate our team with food treats
- Fresh free fruit offered to all staff weekly
- Cycle to work scheme
**Job Types: Full Time, Permanent**

**Hours: 37.5 hours a week - Evenings 3pm - 11pm and 1 in 3 weekends**

**Salary: £19,000 per year**

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00 per year

Schedule:

- 8 hour shift
**Experience**:

- Customer service: 3 years (preferred)



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