French or Dutch Speaking IT Service Desk

2 weeks ago


Bracknell, United Kingdom Gold Group Ltd Full time

**French or Dutch Speaking IT Support / Service Desk**
**THIS ROLE IS 3 DAYS ON SITE IN THE BERKSHIRE AREA, ADHERING TO C19 SOCIAL DISTANCING AND 2 DAYS WORKING FROM HOME.**
I am recruiting for a experienced French or Dutch Speaking IT Support / Service Desk who can speak fluent French or Dutch and English for my international client in the Berkshire area.
This role is supporting my clients French or Dutch speaking customers across IT related issues.
**As a French or Dutch Speaking IT Support / Service Desk you will get the following benefits**:

- Salary: £33,000k per annum
- 22 day's holidays
- Pension Plan
- Career Progression
- Discount on products
- Health Care Plan

**Some of the main duties of the French or Dutch IT Support / Service Desk will include**:

- Take ownership of technical issues and see Incidents through to successful resolution
- Excellent troubleshooting and fault-finding skills
- Good customer service skills
- Good telephone manner, typing and grammar
- Communicate with customers as required - keeping them informed of incident progress, notifying them of impending changes or agreed outages
- Perform vendor and management escalation of customer issues in a timely and appropriate fashion
- Ability to work independently, flexibly and with initiative.

**In order to be the successful French Speaking IT Support / Service Desk and have a chance to gain such an exciting opportunity you will ideally need to have the following skills**:

- **FLUENT French OR FLUENT Dutch / English Speaking**:

- Experience supporting MS Windows
- Experience supporting MS Office
- MS Windows Server - Active Directory
- MS Exchange
- Group Policy
- Supporting MS Office 365
- LAN / WAN
- Backup Software
- Anti-Virus/Firewalls

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.


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