Security Officer

**Security Officer - Birmingham**
- £14.74 an hour
- 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
- Workplace Pension Scheme
- Progression training and development opportunities
- Life assurance benefit
- Contributory Healthcare Scheme
- Eyecare vouchers
- Employee Discount Schemes
- Refer a friend scheme
- Free uniform provided

**Hours**
- Contracted Hours: 60 hours per week

**The role of Security Officer**:

- Communicate clearly in English, both verbal and written
- Work on their own or as part of a team
- Comply with directions/instructions from site supervisors/managers
- Work on reception/front of house duties
- Work inside buildings or outside in all weathers
- Provide site visitors with advice, guidance and information, answering any questions and queries
- Assist in premises evacuations during an emergency, ensuring the safety of all
- When positioned, manage access onto the site and into the interior of the building, allowing only the correct accreditation on site and challenging where necessary
- Maintain a good overview of surrounding areas to ensure nothing or no one seems out of place, escalating as necessary
- When positioned, manage the loading bay following clear instructions of the supervisor and the procedures for entry after search
- Report faults, defects, and any issues of concern to the relevant management
- Be physically fit as some sites require staff to be standing for several hours
- Comply with Assignment Instructions and Health and Safety policy
- Always arrive for shifts on time, booking on duty in the required manner
- Take designated breaks for the prescribed time and no longer
- Only smoke in designated smoking areas and never on duty
- Do not chew gum, use personal telephones or lean on buildings giving an unprofessional image

**The ideal Security Officer**:

- Well-presented ensuring footwear is polished, and clothes are smart
- Have previous experience in the security industry, ideally in a receptionist or front of house role
- Have a DS/CP SIA licence
- Be polite, helpful, and diligent, with a 'can do' ethos
- Have excellent communication skills, both written and verbal
- Be able to provide the highest standard in customer service
- Have previous experience in the customer service/security industry
- Be flexible and reliable to meet the role requirements
- Have a calm personality capable of controlling difficult situations
- Be able to work without supervision and as a member of a team
- Have a full five-year checkable work history and current valid passport