Credit Controller
2 days ago
**We are looking for a Credit Controller to join our amazing finance team at PSR Solutions.**
Located at our Head Office in Stafford, ST16, and just five minutes away from the M6 (junction 13), we are located perfectly for any Credit Controller those travelling from West Midlands, Staffordshire and Cheshire.
**Main Purpose of the Credit Controller**
To ensure that PSR Group debts are kept to a minimum by, amongst other things, communicating with debtors, monitoring debtor balances, forecasting incoming cash, resolving invoice queries.
**Credit Controller roles and responsibilities**:
- Ensure that debts are paid in a timely manner and trace missing debtors
- Meet cash collection, debtor day & call targets set by PSR Group
- Keep a log of expected payments and forecast incoming cash and send out monthly customer statements
- Maintain accurate records of all chasing activity and keep a record of all communication with the customer which may be required for legal proceedings
- Provide accurate advice on billing queries
- Respond promptly and completely to both client and internal enquiries such as requests for copy invoices, proof of delivery, credit notes & invoice queries
- Liaise internally to progress any queries that are being handled by another department
- Report to management on outstanding issues and inform them early of potential problems
- Providing ad-hoc reporting as and when requested
- Post and allocate incoming payments to sales ledger as required
- Ensure monthly processing deadlines are met as required.
- Other duties as delegated from time to time by the Financial Controller or any other person designated in their absence. This may include providing cover for other accounting functions as required
- Ensure that the QMS conforms to ISO9001:2015 and the integrity of QMS is maintained
- Report to top management on the performance of the QMS and any opportunities for improvement
**Credit Controller requirements**:
- Excellent communication and customer service skills (verbal, listening, writing)
- Ability to manage & prioritise a workload
- A confident and positive attitude
- The ability to work under pressure and meet targets
- A professional manner
- Good organisational and administrative skills
- The ability to work well in a team
- Effective decision making
- Persuasive, persistent and patient
**Credit Controller benefits**:
- £23,000 - £29,000 salary inclusive of a performance-based bonus.
- 08:30 - 17:00 (40 hours)
- Performance-based bonus
- Great location (five minutes from M6, Junction 13) and free on-site parking
- Mental health support including wellness walks and on-site mental health first aiders
- Access to health insurance (following successful probation)
- Honest, supportive and humble culture and a team who wants you to succeed
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