Ids Service Owner

2 weeks ago

Newport, United Kingdom Concept Resourcing Full time

**IDS (Integrated Data Service) Service Owner & Head of Operations Deputy Director**

**Hybrid - Newport/Fareham**

**8 Months**

**Inside IR35**

**£700-£800 per day**

Concept Resourcing are looking for a IDS Service Owner/Head of Operations Deputy Director to join a Central Government client based in Newport or Fareham
This is an initial 8 month contract with a possible extension. The role is INSIDE IR35. Day rates between £700-800 per day, depending on experience.
- Experience as a Service Owner and Operations Lead in designing and delivering a future operating model providing a transformed digital or data service to a diverse user base with a focus on outcomes, service coherence, and delivery rather than solutions
- Experience of user focus, developing and managing effective relationships with key stakeholders particularly in offering a quality service which meets customer requirements. You can understand users and identify who they are and what their needs are, basedon evidence. You can translate user stories and propose design approaches or services to meet these needs.
- Experience of contract management with external users and delivery against service level agreements
- Experience of managing competing strategic priorities, and communicating decisions effectively with a key focus to lead on end to end and user testing, and service readiness - including key assurance points to test business and operational readiness priorto go live;
- Strong interpersonal and people management skills, ideally working in a matrix management environment; experienced leader focused on building new high performing teams with an emphasis on delivery
- Experience of delivering continuous improvement to a service, evidencing ability to combine innovation and improvements in efficiency with regular delivery.
- Awareness of public policy context and how data analysis is utilised inside and outside of government

RECOMMENDATIONS: - If you have professional friends/colleagues who would be interested in one of our roles and our excellent levels of service too, we'd like to recognise your recommendations with our referral scheme.

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