Share Plans Administrator
7 days ago
**Share Plans Admin role /Customer queries, Customer Service**
**? Worthing Location**
**Flexible working**
**Excellent benefits**
**Great learning opportunity**
EQ is a leading international provider of shareholder, pension, remediation and credit technology. With over 5,000 employees, it supports 37 Million people in 120 countries. EQ's purpose is to care for every customer and simplify every transaction, deliveredwith less of an impact on the environment.
EQ's vision is to be the leading global share registrar, offering complementary services to its client base. We employ c.5000 people in the UK, India, Poland and the US.
**Role summary**
As our Employee Share Plan Services continues to grow, we are looking for Share Plan Administrators to join our established operational team who are responsible for the delivery of service. The role offers the chance to learn both valuable business skillswhilst also developing specialist knowledge of share plans, alongside broader share market knowledge.
**Business function**
Our large Share Plans operations team is made up of a number of sub teams that carry our different elements of our services, with some teams focused on specific share plans and others providing shared services. Due to the breadth and variety of EQ's SharePlan service, we are able to provide our team members with fantastic opportunities to develop their knowledge and progress within our wider team.
**Core Duties/Responsibilities**
- Administration of share plan records
- Working with data files
- Processing of customer instructions
- Resolution of customer enquiries
- Delivering key share plan tasks events
**Skills & Knowledge and Qualification**
- Enthusiasm and willingness to learn
- Ability to work independently or as part of a team
- Good communication skills
- Able to demonstrate a good understanding of what great customer service is
- Good working knowledge of Microsoft Office.
**EQ Benefits**:
Being a permanent member of the team at EQ you will be rewarded by our company benefits, these are just a few of what is on offer:
- 28 days + 8 bank holidays. Option to buy more days through salary sacrifice.
- A cash payment annually towards flexible benefits, e.g., dental insurance, gym membership, the above extra holiday etc.
- 4 x Life Assurance.
- Company sick pay (2 months full pay, 2 months half, following probation).
- Matched pension scheme (e.g., you pay in 6%, EQ pay in 6%), up to 10% each side (20% in total).
- Discounts with major retailers (EQ Wins).
- Maternity or adoption leave of 3 months full pay, with return-to-work bonus / 2 weeks paid paternity leave.
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