IT Field Engineer

2 weeks ago

ShorehambySea, United Kingdom FOCUS 4 U LTD Full time

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology. We're equally delighted to have been named one of 'The UK's Best 100 Companies To Work For 2021', to have scooped an impressive 6th placein the telecoms sector and to have been awarded a 1* accreditation by Best Companies - awarded by _Best Companies_, the renowned employee engagement specialists.

Our teams are experts in their field, passionate about finding the right solutions for our customers and committed to supporting each other. We know the right people are the key to success. The energy, entrepreneurial spirit and expertise of our teams areat the heart of Focus Group. Our people make the difference.

We are now recruiting for an IT Field Engineer

This team of IT Engineers provides remote & onsite support and installations for small and medium enterprise customers, based in the South of England. This will include troubleshooting, installation, and project management of varying sizes of customers andenterprises across various sectors.

Main duties of this role are:

- Travel to customer's sites and provide support and/or installation services for a wide-ranging set of IT infrastructures
- Undertake onsite surveys and audits for a range of solutions (networking, server, wireless, cabling)
- Update & manage customer documentation
- Work with project managers to deliver onsite projects
- Provide onsite project management and leadership for larger IT installation projects

Essential skills for this role are:

- Good experience in an IT Support role
- Most hold a full valid UK driving license
- Worked in an IT Managed Service Environment previously
- Excellent written and verbal communications skills
- Highly organised with an attention to detail
- Ability to be flexible, as you may be required to start early / finish late, or stayover, on some larger projects
- Exceptional experience in Windows Server & Desktop OS, Office 365 and other standard Microsoft packages
- Experience in networking (firewalls, routers, switches, VPN, wireless)
- Experience with VLANs, Hyper V, VM Ware and other virtual technologies
- Experience with Cloud Technology such as Sharepoint and OneDrive

At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference tothe future of our business.

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