Senior Support Worker

**Senior Support Worker**

**Recovery Lighthouse, Worthing - £11 per hour**

**40 hours Per week**

Do you have a passion to help people? Come and work for The UK's leading Alcohol & Drug Rehab provider. As a Senior Support Worker at our centre in Worthing, the benefits are endless.
- **You will have endless job satisfaction, and make a difference to people's lives**:

- **You can be a support system for others, and your presence will have a huge impact**:

- **Your experiences as a Senior Support Worker can shape who you are and the decisions you make in life**

**The benefits of being a Senior Support Worker in the team**:

- Progression opportunities - We have some great success stories
- **Free Training** and development opportunities
- 28 Days Holiday rising to 33 Days after 5 continuous years of service
- Company pension scheme
- On-site parking
- Blue Light Card
- discounts at thousands of retailers
- Employee of the month vouchers (Up to £100)
- Wellness programme & 24/7 BUPA counselling support line

**Main duties of the Senior Support Worker**:

- Provide advice, information and support to clients including referral to aftercare services that focus on maintaining an abstinent lifestyle.
- Work with clients to produce appropriate and achievable recovery plans to help them address their identified needs.
- Ensure clients observe the programme’s rules and support the manager in investigating and taking action where these may have been breached including substance testing.
- Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records.
- Assist in the day-to-day operation of services by working with clients, enabling them to cope with practical aspects of daily living (life skills, benefits, housing).
- Ensure residents attend external appointments in line with their care plan by supporting them to access transport or accompanying them if necessary.
- Oversee and or conduct effective intake, assessment and discharge interventions.
- Assist the therapeutic team to carry out accurate, complete and timely risk management planning and reviews in conjunction with external third parties where appropriate.
- Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice and the company’s QA strategy, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations.
- Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion.
- Assist in the transfer of individuals between agencies and services.

**Essential criteria**:

- NVQ Level 3 qualification in Health and Social Care or equivalent.
- Good organisational skills and time management skills.
- Good verbal and written communication skills at all levels.
- Ability to work on own initiative and as part of a team.
- Competent within the demands of the role in Word, Outlook and Excel
- Ability to undertake lone-working safely and effectively.
- Ability to negotiate and influence effectively in terms of professional boundaries.
- Ability to develop and review risk management plans.
- Ability to express empathy and a non-judgemental attitude with a calm, caring approach.
- Capacity to handle intensive and pressurised situations.
- Strong customer service skills.

**Job Types**: Full-time, Permanent

**Salary**: £11.00 per hour

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount
- Wellness programme

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Worthing, BN11 4DJ: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Support Work: 1 year (required)

Licence/Certification:

- NVQ Level 3 Health & Social Care Qualification or equivalent (required)