Crew Member Reception

2 weeks ago

Aberdeen, United Kingdom Hotel Co 51 Full time

**Crew Member (Reception) - MOXY Aberdeen Airport**

This position is based on a full-time contract.

Gross Salary: £10.99 per hour

Confident communicator comfortable in a fast-paced service focused role.

Proactive problem solver and team player, who builds a fun and relaxed environment that makes guests feel at home.

**Main Tasks & responsibilities**
- Top quality customer service
- Working as part of a great team
- First point of contact for our guests
- Answering calls and making reservations
- Checking guests in and out
- Good knowledge of the hotel facilities and services we offer
- Dealing with general guest requests
- Available to work when the team and customer needs you
- You are flexible with working nights shifts
- Supporting other Crew Members and follow direction from Crew Leaders

**We’re looking for someone with Moxie, which is all these things**:

- Have high energy and a fearless do-it-yourself attitude
- Good with people and enjoy chatting with guests
- Skilled multitasker who can balance hard work with great service and thinking ahead
- Know being relaxed isn't the same as being lazy
- Clear communicator fluent in English (and other languages a plus)

**Useful Experience**
- Experience within the service industry
- Knowledge of hotel systems such as Opera and/or Micros
- Knowledge of Food Safety & Licensing laws
- Personal experience of travel and travel industry

**BENEFITS FOR YOU**
- Health Cash Plan
- Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
- Discount on Food & Beverages at Marriott hotels worldwide
- Enhanced Maternity/Paternity/Adoption pay
- Pension scheme
- Twenty eight holidays (annually increasing to max thirty three holidays) pro-rata
- *a personality assessment can be part of the recruitment process*_

**Marriott International, Inc.** (NASDAQ: MAR) is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties under 30 leading brands spanning 132 countries and territories. Marriott operates and franchises hotels and licenses vacation ownership resorts all around the world. The company offers Marriott Bonvoy, its highly-awarded travel program.

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