Junior Operations IT Support

2 days ago


Milton Keynes, United Kingdom Wilde Associates Full time

**Job Title**: Junior Operations IT Support

**Location**: Milton Keynes

**Salary**: £22,500

**Job Type**: 18-month fixed term contract

**Job Reference**: LH10395

An exciting opportunity has become available to join our client’s operational support team.

**Skills and Experience**:
**Key Technical Skills**
- Good/Advanced Excel skills
- Able to work in a logical and systematic fashion
- Demonstrate problem solving and troubleshooting skills
- A broad overview of IT issues

**Key Personal Skills**
- Ability to adapt to a fluid and varied workload
- Be a willing and helpful team player
- Exhibit a flexible, can-do attitude to problem solving using own initiative
- Be reliable and motivated with the ability to stay focused when working from home
- Display strong interpersonal skills
- Demonstrate an attention to detail
- Show a desire to ensure work is completed rigorously and exhaustively

**Key Tasks**:

- The main task will be to review customer environments daily to ensure integrity of the system. This will include checking incoming data feeds across all sites, using dashboards and checking for any errors in functionality or data
- Reporting data issues to customers and ensuring a resolution takes place
- Reporting errors and data issues to the Support team, highlighting priority issues
- Supporting the team with general admin-based tasks
- Regular housekeeping management
- Ad-hoc tasks to support snr members of the operations support team

Wilde Associates is working in the capacity of an Employment Agency for this role.



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