Aftersales Customer Advisor

1 week ago


Southport, United Kingdom The Halliwell Jones Group Full time

ABOUT THE ROLE: AFTERSALES CUSTOMER ADVISOR (EVHC SPECIALIST)
- SOUTHPORT

Here at Halliwell Jones Ltd we have an exciting opportunity for a Aftersales Customer Advisor (EVHC Specialist). The position is located at our Southport Centre consisting of Aftersales and BMW and MINI Sales.

WHAT WE CAN OFFER YOU
- 22 days holiday plus bank holidays AND your birthday off
- We endeavour to look after our staff by operating an Employee Car Scheme. The scheme is dependent on production and availability of cars which comply with the Scheme rules
- Family run business and friendly culture
- Specialist training with BMW UK
- BMW accreditation
- Ongoing development and achievable career path
- State of the art facility and working environment
- Life Assurance Scheme

YOUR RESPONSIBILITIES
- To ensure the accurate and efficient processing of completed Vehicle Health Checks within the set timescales.
- To exceed customer expectations in their aftersales experience with us.
- Updating customers with progress on their vehicle as well as ensuring authorisation for additional work and making follow-up calls.
- Liaising with Sales, Workshop and Parts departments to keep track of vehicle progress and ensuring customer vehicles are ready on time.

WHAT WE'RE LOOKING FOR
- Proven ability to effectively sell additional products or services.
- Possess some understanding of automotive systems and components, e.g. Drive and RTC plus any additional systems required to fulfil the role.
- Familiarity with manufacturer repair times and industry standards.
- Well organised and proactive with excellent written and verbal communication skills.
- Previous experience in a customer facing environment is essential.
- A flexible team player who is always ready to go the extra mile.


  • Service Advisor

    5 days ago


    Southport, United Kingdom Pembrook Resourcing Full time

    Service AdvisorPembrook Resourcing are currently seeking on behalf of their client a service advisor to work in the aftersales department at their dealership.The ideal Service Advisor -Previous experience in a service role is preferred.A passion to deliver a high standard of customer service.An organised individual who can deal with many duties on the...

  • Parts Advisor

    2 weeks ago


    Southport, United Kingdom The Halliwell Jones Group Full time

    ABOUT THE ROLE: PARTS ADVISOR- SOUTHPORT Here at Halliwell Jones Ltd we have an exciting opportunity for a Parts Advisor. The position is located at our Southport Centre consisting of Aftersales and BMW and MINI Sales. WHAT WE CAN OFFER YOU - 22 days holiday plus bank holidays AND your birthday off! - We endeavour to look after our staff by operating an...

  • Service Advisor

    2 weeks ago


    Southport, United Kingdom The Solution Auto Full time

    Service Advisor Franchised Motor Dealership - Southport Our client, a well established franchised dealer group, is looking to recruit an experienced Service Advisor. As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible...

  • Customer Advisor

    2 weeks ago


    Southport, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team in Lord St, Southport on a 12 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to give...

  • Service Advisor

    2 weeks ago


    Southport, United Kingdom Group 1 Automotive Full time

    **Service Advisor -Toyota Southport** **Good, honest, rewarding work. It's how we're built.** In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing...


  • Southport, United Kingdom Boots Full time

    Summary Job Reference: - 218169BR Southport, Central Shopping Park Fixed Term We are now recruiting Christmas Customer Advisors for our Southport, Central Shopping Park store. Shift patterns may appear below Every Saturday and 4 days in the week. 07:30am-16:00pm **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great...


  • Southport, United Kingdom Boots Full time

    **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge. Whilst this is a temporary contract, there could be the potential for a permanent role later...


  • Southport, United Kingdom Boots Full time

    **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to gain some valuable experience, or you have experience with retail and you’re looking for a new challenge. Whilst this is a temporary contract, there could be the potential for a permanent role later...


  • Southport, United Kingdom Southport Auto Centre Ltd Full time

    Job Title**:Customer Service Advisor - Automotive** Company**:Southport Auto Centre - Volvo Specialists** Location**:Southport Town Centre** Southport Auto Centre, a reputable Volvo specialist, is currently seeking a dedicated and personable Customer Service Advisor to join our welcoming team at our conveniently located town centre Garage. As a...


  • Southport, United Kingdom Boots Full time

    262704BR **Christmas Customer Advisor**: Southport, Central Shopping Park Fixed Term Part-time **The salary for this role is £12.40 per hour** The festive season at Boots is one of our most exciting and important times of the year, and it simply couldn't happen without the energy, warmth and dedication of our store teams. As a Christmas Customer...