Passenger Services Agent
5 days ago
We are actively searching for vibrant and fluent Spanish-speaking Passenger Services Agents to join our energetic team at the bustling London Heathrow Airport
You will partake in all activities within Passenger Services, check-in, boarding, transfer, off jetty boarding UMS, PRMS, CUSS, arrivals and baggage services. Ensures Cobalt meets and exceeds the required standards of customer satisfaction, health & safety, agreed quality standards and performance targets to ensure overall customer satisfaction in combination with operational cost efficiency.
**Passenger Service Agent Responsibilities**:
- Responsible for the smooth running of the daily operation within Passenger Services Passenger Services, check-in, boarding, transfer, off jetty boarding, UMS, PRMS, CUSS, arrivals and baggage services, ensuring service commitments (i.e. customer service standards and other standards as specified in the SLA or defined in practice, on time performance and delay recovery) in the most cost effective manner, ensuring that all Airline Customer, Cobalt, HAL and other relevant procedures are met and without compromising health & safety and security regulations
- Ensuring that we are providing best in class customer service delivery for our customer airlines
- Handle airline or passenger complaints/claims in an efficient, timely and customer focussed way in coordination with or support of the customer airline’s policy
-
Passenger Service Agent
5 days ago
Hounslow, United Kingdom Cobalt Ground Solutions Full time**Passenger Service Agent** **London Heathrow Airport** ** EXCITING OPPORTUNITIES TO WORK WITH SOME OF THE WORLD’S MOST PRESTIGIOUS AIRLINES ** Cobalt Ground Solutions is a successful ground handling Services Company based at London Heathrow Airport and operating on behalf of many different airlines. We believe that our outstanding customer service and...
-
Passenger Service Agent
5 days ago
Hounslow, United Kingdom Cobalt Ground Solutions Full time**Passenger Service Agent** **London Heathrow Airport** ** EXCITING OPPORTUNITIES TO WORK WITH SOME OF THE WORLD’S MOST PRESTIGIOUS AIRLINES ** Cobalt Ground Solutions is a successful ground handling Services Company based at London Heathrow Airport and operating on behalf of many different airlines. We believe that our outstanding customer service and...
-
Passenger Service Agent
16 hours ago
Hounslow, United Kingdom Cobalt Full timeCobalt Ground Solutions is a successful ground handling services company based at London Heathrow Airport and operating on behalf of many different airlines.We believe that our outstanding customer service and professionalism makes us one of the leadinghandling agents at Heathrow. As part of our continued development, we are recruiting professional and...
-
Passenger Service Agent
1 week ago
Hounslow, United Kingdom Talentspa Full timeOur client is a successful ground handling services company based at London Heathrow Airport and operating on behalf of many different airlines. They believe that their outstanding customer service and professionalism makes them one of the leading handlingagents at Heathrow. As part of our client's continued development, they are recruiting professional and...
-
Passenger Service Agent
2 weeks ago
Hounslow, United Kingdom Irlam Associates Full timeJob description Irlam Associates are excited to be recruiting for Passenger Service Agents at Heathrow Airport! Are you looking for a role that is genuinely rewarding and gives you the chance to make a real difference to peoples' lives? Are you always happy to help and passionate about customer service? If the answer is YES, then this could be the ideal...
-
Passenger Service Agent
2 weeks ago
Hounslow, United Kingdom ASC Handling Full time**Passenger Services Agent** **Based at**: Heathrow Airport - Terminal 4 **About the Company**: ASC Handling Limited is a well-established ground handling company based at London Heathrow Airport and we currently provide ground handling services to 13 different airlines. We are a fast and innovative handling company, and our aim is to offer a quality...
-
Passenger Service Agent
1 week ago
Hounslow TW, United Kingdom Cobalt Ground Solutions Full time £14,700 per yearPassenger Service Agent – Part-Time (Spanish Speaker)Location: London Heathrow Airport*** EXCITING OPPORTUNITIES TO WORK WITH SOME OF THE WORLD'S MOST PRESTIGIOUS AIRLINES ***Cobalt Ground Solutions is a successful ground handling Services Company based at London Heathrow Airport and operating on behalf of many different airlines. We believe that our...
-
Passenger Service Agent
2 weeks ago
Hounslow, United Kingdom ASC Handling Full time**Passenger Services Agent** **Based at**: Heathrow Airport - Terminal 4 **About the Company**: ASC Handling Limited is a well-established ground handling company based at London Heathrow Airport and we currently provide ground handling services to 13 different airlines. We are a fast and innovative handling company, and our aim is to offer a quality...
-
Passenger Services Agent
3 days ago
Cobalt Ground Solutions, World Business Centre Hounslow, Middlesex, TWSF United Kingdom Heathrow Employment & Skills Academy Full time £28,000 - £38,000 per yearWe are actively searching for vibrant and fluent Spanish-speaking Passenger Services Agents to join our energetic team at the bustling London Heathrow AirportYou will partake in all activities within Passenger Services, check-in, boarding, transfer, off jetty boarding UMS, PRMS, CUSS, arrivals and baggage services. Ensures Cobalt meets and exceeds the...
-
Customer Services Agent
5 days ago
Hounslow, United Kingdom HeathrowAcademy Full timeWilson James are currently seeking Customer Services Agents to join them at Heathrow Airport. Working as a member of the Assistance Team, you will be responsible for delivering customer service excellence to every passenger requiring support (PRS), passengers with hidden disabilities or those requiring assistance due to mobility restrictions. You will...
